In-Room Dining Captain

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

What you will be doing:
Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:         

• Consistently offer professional, friendly and engaging service
• Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs.
• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of all beverage lists
• Deliver food and beverage in a timely and accurate manner
• Pick up orders efficiently from the kitchen
• Check outgoing orders for quality and accuracy of set up
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage.
• Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word. 
• Other duties as assigned
• Hourly rate: $23.69 USD Gross per hour

Your experience and skills include:

• Previous  Food & Beverage service experience preferred

• Previous Silverware, Opera or similar Point of Sale Programs preferred 
• Excellent communication and organizational skills

• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Proficient in Microsoft Excel and Word.

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

All your information will be kept confidential according to EEO guidelines.