Housekeeping Training Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are seeking a highly skilled and motivated Housekeeping Training Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs to enhance the skills and performance of our housekeeping staff.

• Design, develop, and deliver engaging training programs for housekeeping staff at all levels
• Assess training needs and create customized curricula to address skill gaps and improve overall performance
• Conduct regular evaluations of training effectiveness and make necessary adjustments to programs
• Mentor and coach housekeeping supervisors to enhance their leadership and training abilities
• Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge
• Collaborate with department heads to align training initiatives with organizational goals
• Develop and maintain training materials, including manuals, presentations, and e-learning modules
• Monitor and report on training metrics to demonstrate ROI and identify areas for improvement
• Ensure compliance with Egyptian labor laws and regulations in all training activities
• Foster a culture of continuous learning and professional development within the housekeeping department

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 5 years of experience in housekeeping management, with at least 3 years in training and development
• Professional certification such as Certified Hospitality Trainer is preferred
• Strong leadership and management skills with the ability to motivate and inspire teams
• Excellent communication and presentation skills in both English and Arabic
• Proficiency in training methodologies and adult learning principles
• In-depth knowledge of housekeeping best practices and hospitality industry standards
• Demonstrated ability to design and implement effective training programs
• Strong analytical and problem-solving skills to assess training needs and measure outcomes
• Proficiency in Microsoft Office Suite and familiarity with training software and e-learning platforms
• Understanding of Egyptian labor laws and regulations as they pertain to the hospitality industry
• Ability to work flexible hours and travel to multiple locations if required
• Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Overview:  Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.

Visa Requirements: Must be legally permitted to work in Egypt.