1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

__jobinformationwidget.freetext.LocationText__

Movenpick Hotel And Convention Centre Klia, Sepang, Malaysia

__jobinformationwidget.freetext.ExternalReference__

REF117750X

Housekeeping Supervisor

Region

MEA SPAC


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

  • Supervise and ensure efficient daily housekeeping operations for guest rooms and public areas.
  • Monitor cleaning standards, grooming and overall cleanliness to ensure compliance with hotel standards.
  • Conduct regular inspections and follow up on maintenance issues, room status and defects.
  • Assign daily duties and effectively coordinate the housekeeping team to ensure smooth operations.
  • Conduct daily briefings, provide guidance and communicate work instructions clearly to team members. 
  • Train, coach and motivate staff to maintain high service standards and improve performance.
  • Monitor housekeeping supplies, guest amenities, chemicals and storeroom stock to ensure proper inventory control.
  • Ensure proper handling of Lost and Found items and maintain accurate departmental records and reports.
  • Enforce safe working practices and ensure all team members comply with hotel policies and procedures.
  • To perform any other duties as directed by Executive Housekeeper or his/her designate.

Qualifications

  • Minimum 3–5 years of experience in housekeeping, preferably within a hotel or hospitality environment.
  • At least 1–2 years of supervisory experience in a housekeeping role.
  • Strong knowledge of housekeeping operations, cleaning procedures, and hygiene standards.
  • Proven ability to lead, supervise, train, and motivate housekeeping team members.
  • Excellent organizational and time-management skills, with strong attention to detail.
  • Good knowledge of hotel standards, guest service, and quality control procedures.
  • Ability to manage room inspections, assignments, supplies, and daily housekeeping schedules.
  • Strong communication and interpersonal skills.
  • Ability to handle guest requests and resolve complaints professionally and efficiently.
  • Knowledge of health, safety, hygiene, and chemical handling procedures.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US