Housekeeping Supervisor

Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.

What you will be doing:

Reporting to the Housekeeping Manager, your responsibilities include:

• Lead and supervise the day to day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Ensure employees are informed daily about priorities to personalize service
• Other duties as assigned

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.

Your experience and skills include:

• High School graduate or equivalent is preferred.
• Previous experience of two years in the same role in 5 * Hotels.
• Able to communicate both written and verbally.
• Computer efficient in Excel and Word is preferred.

• Service focused personality is essential
• Previous experience in a smaller leadership role is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example