Housekeeping Supervisor

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team in ibis Hotel Amman, Jordan. As a Housekeeping Supervisor, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel. This position requires a professional who can effectively lead a team, manage daily operations, and ensure exceptional service delivery.

• Oversee and coordinate daily housekeeping operations, ensuring rooms and public areas meet our high cleanliness standards
• Lead, train, and motivate a team of housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms and public areas to maintain quality standards
• Manage inventory, order supplies, and maintain par levels for housekeeping materials
• Collaborate with other departments to ensure smooth hotel operations and guest satisfaction
• Address and resolve guest concerns promptly and professionally
• Implement and maintain safety and security procedures within the housekeeping department
• Assist in creating work schedules and assigning tasks to team members
• Participate in the recruitment and evaluation of housekeeping staff
• Ensure compliance with hotel policies, procedures, and industry standards
• Contribute to the development and implementation of innovative housekeeping practices

• 2-3 years of experience in housekeeping roles within a hotel environment
• Previous supervisory experience in a similar setting
• Diploma in Hospitality Management or related field preferred
• Proven ability to lead, motivate, and develop a team
• Excellent organizational and time management skills
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Outstanding communication and interpersonal skills
• Passion for creating memorable guest experiences
• Proficiency in inventory management and supply ordering
• Knowledge of housekeeping best practices and safety standards
• High standard of personal hygiene, grooming, and presentation
• Ability to work flexible hours, including weekends and holidays
• Familiarity with hotel management software is a plus
• Fluency in English; knowledge of Arabic or other languages is an advantage

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.