Housekeeping Supervisor - Full Time

You will take ownership of guest room inspections, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You will work closely with other members of the Housekeeping Team and your attentiveness, efficiency and commitment will ensure our guest rooms are cleaned to the highest standard – and our guests feel value

Why work for Fairmont Pacific Rim?

• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• A competitive rate of $30.50 per hour
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirements
• Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality.
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Complimentary uniform laundering

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Conduct room inspections to ensure that room standards are met to ensure guest satisfaction
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure Room Attendants are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items
• Other duties assigned

Your experience and skills include:

• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Proactive with a meticulous eye for detail
• Able to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Work well in stressful, high-pressure situations
• Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Your team and working environment:

• Working with a diverse and talented team of passionate individuals, in a luxury hotel environment
• A team dedicated to providing the best accommodation guest experience
• A team with outstanding attention to detail and is dedicated to delivering unparalleled customer service

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS