Housekeeping Office Coordinator

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Serve as the liaison between the housekeeping department and other hotel departments (e.g., front office, maintenance, laundry).

• Manage daily housekeeping staff assignments and update the room status report in coordination with the front office.

• Monitor and respond to housekeeping-related calls and requests promptly.

• Prepare daily reports including occupancy, room status, and team member attendance.

• Track inventory of linens, cleaning supplies, and amenities, and coordinate ordering and restocking.

• Maintain department files, schedules, and records (lost & found, deep cleaning logs, etc.).

• Assist in onboarding new staff and coordinating training schedules.

• Ensure all team members adhere to grooming and safety standards.

• Follow up on guest requests or complaints and ensure appropriate action is taken.

• Support the housekeeping manager in planning shifts, handling payroll documentation, and managing performance data.

• Bachelor’s degree in Hospitality Management or a related field is required.

• Proven experience in administrative or hospitality roles; housekeeping or hotel experience preferred.

• Strong communication and interpersonal skills.

• Excellent organizational skills and attention to detail.

• Proficiency in MS Office and hotel property management systems (Opera is a plus)

• Ability to multitask and work in a fast-paced environment.

• Intermediate level of English (both written and spoken) is required.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.