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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Rooms

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Fairmont Austin, Austin, United States

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REF5485Y

Housekeeping Office Coordinator

Region

Luxury & Lifestyle


This vacancy has now expired. Please see similar roles below...


Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

Housekeeping Office Coordinator

Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Coordinate and provide administrative support to all areas of the Housekeeping department
  • Work closely with all departments within the Rooms Division, communicating day to day updates and changes
  • Oversee the day-to-day operation of the Housekeeping office
  • Maintain all employee records within the Housekeeping department
  • Follow department policies, procedures and service standards
  • Follow all safety policies 
  • Other duties as assigned
  • Maintain the security of all room keys and locks to various cabinets and drawers 
  • Ensures all guest requests are addressed and provided on a timely manner
  • Ensures housekeeping guest amenities and supplies are well stocked


What is in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21


What you will be doing:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Proficient in Microsoft Office Applications
  • Knowledge in the use of Opera will be an advantage
  • Excellent communications skills
  • Able to multi-task and work under pressure
  • Organized and highly detailed

Physical Demands

This position requires:

  • Constant sitting throughout shift

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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