- Full-Time
- Permanent
- Rooms
- ACCOR
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ibis Navi Mumbai, Navi Mumbai, IN
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REF19661Z
Housekeeping Manager
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Our commitment to Diversity & Inclusion:
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Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Operational
- Ensure the Housekeeping operates successfully and in accordance with the standard of the hotel
- Ensure that all daily guest rooms for arrivals are checked in advance and welcome amenities are appropriately set up
- Ensure that all rooms are cleaned accordingly to arrival time
- Work closely with Front Office and Engineering Department to ensure that rooms are blocked accordingly for maintenance
- Ensures strict control of room keys for guests and other departments.
- Conduct frequent and thorough inspections together with the Front Office Manager and other designated associates from Front Office Department.
- Ensures Housekeeping operates with a sales attitude, and all personnel are aware of sales opportunities within the hotel, which will assist, with the maximisation of revenue.
- Keeps senior management informed of any risk or opportunity in relation to the pre-set performance figures.
Administration
- Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Housekeeping. Ensures annual review to accurately reflect any changes.
- Assists with the preparation of the annual Rooms Business Plan ensuring Housekeeping Objectives fully address business objectives of the hotel and needs of employees.
More than 5 years of experience in Hotel Industry and preferably from Luxury Background
Warm and caring personality; previous Housekeeping Manager experience in luxury hotel is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Technologically savvy – can learn and use new systems quickly
Ability to accurately and efficiently prepare requested reports
Exceptional verbal and written English skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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