Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We're looking for a dedicated and detail-oriented Housekeeping Executive to join our team in Gandhinagar, India. In this pivotal role, you'll lead and inspire a housekeeping team to maintain the highest standards of cleanliness and guest satisfaction. As a Housekeeping Executive, you'll be the driving force behind creating welcoming, immaculate environments that exceed guest expectations while fostering a collaborative and supportive team culture. This position offers the opportunity to make a meaningful impact on our guests' experiences through exceptional operational management and leadership.
- Conduct daily briefings and team huddles to communicate priorities, expectations, and performance goals to housekeeping staff
- Supervise, mentor, and motivate team members to ensure consistent execution of all housekeeping tasks and procedures
- Maintain rigorous cleanliness standards across guest rooms, balconies, corridors, linen rooms, and housekeeping pantries in accordance with organizational protocols
- Oversee the inspection and quality control of public areas to ensure they meet established standards
- Manage guest supply replenishment and respond promptly to guest requests and special requirements
- Address and resolve reports of room damage or equipment malfunctions with efficiency and professionalism
- Conduct regular room inspections and checklists to verify compliance with quality standards
- Maintain accurate and detailed section floor reports and room status documentation
- Monitor equipment maintenance and ensure all housekeeping tools and supplies are kept in optimal condition
- Report unusual behavior, safety concerns, or activities on assigned floors to the Executive Housekeeper
- Assist in evaluating team member attendance, performance, and professional development
- Demonstrate comprehensive knowledge of hotel fire safety, life safety, and emergency procedures
- Attend all assigned briefings, meetings, and training sessions to stay current with best practices
- Establish and maintain positive, professional working relationships with team members and other departments
- Perform additional duties as assigned by management to support organizational objectives
Qualifications
- High School Diploma or equivalent certification
- Minimum 2 years of professional experience in a housekeeping executive or similar supervisory capacity within the hospitality industry
- Strong oral and written proficiency in English
- Demonstrated ability to lead, supervise, and motivate diverse teams
- Excellent organizational and time management skills with strong attention to detail
- Proficiency in maintaining accurate records and documentation
- Knowledge of hospitality standards, procedures, and best practices
- Familiarity with fire safety and emergency procedures
- Strong problem-solving and conflict resolution abilities
- Customer service orientation with a commitment to guest satisfaction
- Physical stamina and ability to perform regular floor inspections
- Proficiency in inventory management and supply coordination
- Ability to work flexibly, including varied shifts and weekend availability
- Multilingual abilities and basic understanding of local languages (preferred)
- Proven track record of maintaining high personal standards of appearance and hygiene
- Strong communication and interpersonal skills with an inclusive and collaborative approach
Additional Information
3–4 years of experience in Housekeeping within a midscale or branded hotel.
Diploma or Bachelor's Degree in Hotel Management or an equivalent qualification.
