JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

__jobinformationwidget.freetext.LocationText__

Swissôtel Al Maqam Makkah, Makkah, Saudi Arabia

__jobinformationwidget.freetext.ExternalReference__

REF52714H

Housekeeping Coordinator (Saudi Only)

Region

MEA SPAC



Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.


Job Description

  • Consistently offer professional, friendly and engaging service
  • Handle all calls for the department and ensures all messages, information and requests are  communicated promptly and accurately.
  • Process requests and delegates work assignments in a timely manner
  • Oversee day-to-day work-flow of the Housekeeping office and ensure service standards are followed
  • Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc.
  • Manage all shipping and receiving for Owners, Guests and Colleagues
  • Provide administrative support to all areas of the Housekeeping department
  • Work closely with all departments within the Lodge, communicating day to day updates and changes
  • Address guest concerns and react quickly, logging and notifying proper departments as required
  • Work closely with the Maintenance department to address necessary repairs
  • Balance operational, administrative and Colleague needs
  • Follow department policies, procedures and service standards
  • Follow all safety and sanitation policies
  • Other duties as assigned

Qualifications

  • Bachelor’s degree from an accredited university preferred
  • Proficient in English (verbal & written) required
  • Experience with Hotel Property Management System an asset
  • Strong organizational, supervisory and communication skills
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work successfully in high stress and fast paced situations
  • Effective problem solving abilities
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision

Additional Information

  •  Prior experience working with Opera or a related system
  •  Fluency in English

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
Search

Browse Jobs