Housekeeping Attendant

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We are seeking a detail-oriented and customer-focused Housekeeping Attendant to join our team in Gurugram, India. In this role, you will be responsible for maintaining the highest cleanliness and organizational standards across our facility. As a Housekeeping Attendant, you will play a vital part in creating a welcoming and hygienic environment for our guests and staff. This position offers an excellent opportunity to develop your skills in a collaborative and supportive work environment where your contributions directly impact guest satisfaction and facility excellence.

• Clean and maintain guest rooms and common areas according to established cleanliness standards and facility guidelines
• Organize and manage floor trolleys, ensuring all necessary cleaning materials and supplies are readily available and properly stocked
• Respond promptly and professionally to guest requests related to room maintenance and cleaning needs, such as extra bedding, towels, and amenities
• Collect and properly dispose of used plates, glasses, utensils, and other items from rooms, maintaining a clean and orderly appearance
• Complete and accurately fill out room status reports, textile reports, and amenities documentation as required
• Immediately report any maintenance issues, repairs needed, or room discrepancies to the Housekeeping Office and Floor Supervisors
• Handle and process all lost and found items according to facility procedures, ensuring prompt delivery to the Housekeeping Office
• Maintain floor offices and amenity stations in a clean, organized, and efficient manner consistent with facility standards
• Inspect all room linens and materials for quality, cleanliness, and integrity; identify damaged items for laundry processing
• Perform regular vacuuming, mopping, and dusting of corridors, staircases, guest areas, and service lift zones
• Implement and adhere to all facility security protocols and emergency response procedures
• Participate in assigned training sessions and professional development opportunities to enhance job knowledge and skills
• Collaborate with colleagues to foster a productive, supportive, and inclusive work environment
• Perform additional duties as assigned by supervisors and management to support facility operations

**Education:**

• High school diploma, primary school certificate, or vocational training diploma (minimum requirement)

**Experience:**

• Ability to learn job responsibilities within a few months with proper training and guidance
• Capacity to enhance and refine skills within the first year of employment
• Previous housekeeping or hospitality experience is a plus but not required

**Required Skills & Competencies:**

• Strong attention to detail with the ability to maintain consistent cleanliness standards
• Excellent organizational and time management skills
• Effective communication and interpersonal abilities
• Physical stamina and capability to perform repetitive cleaning tasks and lift moderate weights
• Reliability, discipline, and strong sense of responsibility
• Exceptional personal hygiene awareness and professional appearance
• Ability to work collaboratively within a team environment
• Flexibility and adaptability to changing priorities and work schedules
• Customer service orientation with a friendly and empathetic demeanor
• Proficiency in using standard cleaning equipment and tools
• Ability to follow written and verbal instructions accurately
• Problem-solving mindset with resilience in handling challenging situations

**Preferred Qualifications:**

• Previous experience in housekeeping, hospitality, or facility maintenance
• Familiarity with cleaning protocols and industry best practices
• Basic computer literacy for documentation purposes
• Multilingual abilities (a plus for guest interaction)

**Personal Attributes:**

• Presentable and professional appearance
• Eager to learn and committed to continuous improvement
• Respectful, courteous, and inclusive approach to working with diverse teams
• Strong work ethic and commitment to quality standards

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.