Housekeeping Assistant Manager

Discover the Sofitel Sydney Darling Harbour.

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences.

Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

Are you energised, detail-obsessed, and ready to bring five-star magic to every guest stay? We’re on the lookout for an exceptional Assistant Housekeeping Manager, a true leader who can inspire a team, elevate our service standards, and ensure every room shines brighter than the last.

• Supporting the Executive Housekeeper in leading and motivating a passionate team of Room Attendants, Public Area Attendants, and Housepersons.
• Ensuring our guest rooms and public spaces are immaculate, beautifully presented, and always up to luxury standards
• Coaching and developing team members so they feel confident, empowered, and celebrated.
• Managing daily operations, room allocations, and productivity with a sharp eye for detail.
• Inspecting rooms and public areas to guarantee flawless presentation.
• Assisting with rostering, training, stock control, and ordering.
• Jumping in to support the team when needed, no task too small, no challenge too big.
• Collaborating with Front Office, Engineering, and other departments to deliver seamless guest experiences.
• Have an extensive knowledge of the hotel services and facilities. 
• Perform tasks within a timely manner.
• Assist with implementation and maintenance of Sofitel Brand Standards.

• Previous experience in Housekeeping leadership (5-star luxury experience is a huge plus).
• A hands-on leader with a natural ability to motivate and inspire.
• Strong communication skills and a warm, positive energy.
• Exceptional organisational skills and a love for structure, detail, and consistency.
• A proactive mindset, you see solutions long before problems appear.
• Ability to thrive in a fast-paced, high-expectation environment.
• Passion for luxury hospitality and delivering unforgettable guest moments.
• Always display a professional appearance, representing our Sofitel brand. 
• Ability to work a rotating roster including weekends & public holidays.

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.