- Full-Time
- Permanent
- SOFITEL
- Food & Beverage
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Sofitel Rabat Jardin des Roses, Rabat, Morocco
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REF793I
Hôtesse d'accueil
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
- Accueille chaque client avec un sourire et une attitude positive dès leur arrivée.
- Gère les procédures d'enregistrement et de départ de manière efficace et professionnelle.
- Fournit des informations précises sur les services, les horaires et les installations de l'établissement.
- Assure un suivi régulier des réservations et des demandes spéciales des clients.
- Coordonne de manière transparente avec d'autres départements pour garantir une expérience client fluide.
- Gère les situations délicates, comme les plaintes des clients, avec diplomatie et rapidité.
- Gère les situations délicates, comme les plaintes des clients, avec diplomatie et rapidité.
- Excellentes compétences en communication et en service à la clientèle pour accueillir les clients de manière chaleureuse et professionnelle.
- Une expérience similaire dans un poste équivalent dans un hôtel de luxe
- Excellentes compétences en communication et en service à la clientèle pour accueillir les clients de manière chaleureuse et professionnelle.
- Une expérience similaire dans un poste équivalent dans un hôtel de luxe
- Flexibilité pour travailler selon des horaires variables, y compris les weekends et les jours fériés.
- Capacité à travailler en équipe et à collaborer avec d'autres membres du personnel pour assurer une expérience client harmonieuse.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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