- Full-Time
- Permanent
- SOFITEL
- Food & Beverage
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SOFITEL MARRAKECH PALAIS IMPERIAL, Marrakesh, Morocco
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REF2722N
HÔTESSE D’ACCUEIL
Region
Luxury & Lifestyle
Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.
Assurer l’accueil, l’installation et le suivi des clients avec élégance, professionnalisme et discrétion, tout en veillant à offrir une expérience client irréprochable, fidèle aux standards du luxe.
Accueillir les clients à leur arrivée
Offrir un service haut de gamme avec courtoisie, discrétion et élégance
Accompagner les clients jusqu’à leur table
Prendre en compte les préférences et les demandes spécifiques
Maintenir une présence discrète à l’entrée pendant tout le service
Gérer les appels téléphoniques et les demandes de renseignements
Communiquer avec le personnel de salle pour assurer un service fluide
Participer à la mise en place et à l'organisation du restaurant
Gérer les retours et feedbacks clients en temps réel
Optimiser le plan de salle en fonction du service
Sens de l’accueil et du service client haut de gamme
Présentation professionnelle et langage soigné
Organisation, rigueur, ponctualité
Maîtrise du français et de l’anglais (autres langues appréciées)
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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