- Full-Time
- Permanent
- 21C MUSEUM HOTELS
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Durham, Durham, United States
__jobinformationwidget.freetext.ExternalReference__
REF72266H
Beverage Manager
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports To: Food & Beverage Director & Assistant F&B Director
Supervises: All FOH team with specific supervision of the Lounge team – Lead Bartender / Bar Supervisor, Bartenders, Cocktail Servers, Barbacks
General Purpose: In conjunction with the Food & Beverage Director & Assistant Food & Beverage Director, The Beverage Director creates and manages the beverage program for the restaurant and Banquets & Catering (B&C) departments.
Specific Responsibilities:
Service + Team
Ensure total guest satisfaction and ensure the finest quality of food and beverage.
Provide the highest and most efficient level of food and beverage service expected by the guest.
Hold team to 21c service standards.
Roll up sleeves and ‘get dirty’ in an effort to keep standards high.
Constantly seek improvement in self, team, and what we deliver.
Touches all tables and focuses on hospitality.
Engages with guests and teammates while on the floor to promote beverage program awareness and sales.
Cultivates a following of regulars.
Stays aware of market trends, i.e., economy, creative ideas, new product.
Consistent focus and emphasis on floor presence. Commitment to being on the floor with the team as business and staffing levels demand.
Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.
FOH F&B (Events included) Staffing responsibilities.
Works with the F&B + AF&B Directors and People + Culture to post beverage teammate positions and refresh as needed.
Screen applicant and schedule initial interviews in conjunction with the F&B Management team.
Approves hires for restaurant Bar positions in conjunction with the F&B + AF&B Directors.
Assists new hires with completion of hiring paperwork.
Works with scheduling manager to ensure beverage training is scheduled and complete for all applicable new hires.
Works with the scheduling manager or owns the restaurant Bar + Lounge teams schedules.
Creates and administers property Alcohol policies within 21c, state, and municipality guidelines.
Tracks + ensures teammate alcohol license compliancy (where applicable).
Works to keep teammate morale high.
Coach employees on ways to work efficiently with each other.
Constantly seeks improvement in self, staff, and 21c.
Enforces proper dress guidelines for all teammates.
Role of teacher, trainer, developer.
Train, train, and train team some more. Give verbal and written quizzes often.
Responsible for development, implementation, and maintenance of beverage training policies – both onboarding and continued education.
Responsible for development, implementation, maintenance, and oversight of all beverage operational systems and incorporating them into training systems.
Maintain steps of Beverage service protocols and Beverage standards of service.
Implement Beverage team building activities and meetings.
Take the lead in creating and communicating teammate rewards/contests around beverage.
Ensures all Beverage training, policies, systems, product + menu information are built and maintained within MISEbox for all teammates.
Implements beverage systems and procedures that set the business and employees up for success.
Beverage Procurement, Inventory, and financial responsibilities
Responsible for all Alcoholic Beverage procurement, inventory management and systems, and beverage General Ledger and profit & loss beverage statement management, analysis, executive summary comments, and remedial action in conjunction with the F&B and AF&B Directors and within 21c SOPs and guidelines.
Bevager (beverage management system) administrator.
Works with the 21c F&B Operations team to incorporate and maintain compliancy to all 21c and Ennismore brand partnerships.
Identifies ways to operate more efficiently, cut costs and drive revenue.
Marketing
Works with the Brand / Marketing Team to develop and provide content through various media channels regarding the Beverage Program.
Works with the F&B, Sales, and Marketing Leadership Teams to concept, curate, plan, and execute specialty Beverage and Culinary events.
Is current and comfortable with being on camera and in media interviews.
Operations & Admin
Curates, manages and maintains all beverage menus including Restaurant cocktails, wine list and beer list as well as Event Bar menus and any additional outlets beverage menus.
Leads in the development, maintenance, and evolution of the Beverage programming and Brand integrity in conjunction with the 21c F&B Operations Team, F&B + AF&B Directors within the Brand standards and guidelines.
Work with F&B + AF&B Directors, DOSM, and Marketing Manager to identify ways to operate more efficiently, cut costs and drive revenue.
Selects and maintains Beverage glassware, tools, and equipment in conjunction with the F&B + AF&B Directors and within 21c Property Brand Standards.
Consults and assists on Beverage related options in hotel operations as needed.
Responsible for the continuity and maintenance of all beverage items between Guest Facing Menus, POS, Beverage Management Tool (Bevager), and educational platform (MISEbox).
Assumes and executes all the responsibilities of the restaurant manager position.
Communication to all proper entities on all Beverage responsibilities in a timely, concise, and thorough manner.
General
Reports to work on time and ready to work scheduled shift.
Maintains a positive, friendly attitude with teammates and guests.
Maintains a clean, orderly appearance of self and all F&B operations areas.
Assists/executes any and all tasks as assigned by the F&B Director and Assistant F&B Director.
Embraces new ideas and quickly adapts to rapidly changing circumstances.
Identifies and seeks solutions for problem areas.
Advanced knowledge of spirits, wine, beer, and NA beverage.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrates enthusiasm for all things 21c.
Must pass a background check
Education/Formal Training:
Some college education.
Experience:
Two to four years in a high volume, high quality restaurant operation.
Minimum one year management/supervisory experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Advanced knowledge of spirits, wine, beer, and NA beverage.
Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
Demonstrates enthusiasm for all things 21c.
Must pass a background check
Education/Formal Training:
Some college education.
Experience:
Two to four years in a high volume, high quality restaurant operation.
Minimum one year management/supervisory experience.
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Food & Beverage
Description
Reports To: Chef de Cuisine/Executive ChefSupervises: Line Cooks, StewardsGeneral Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous knows the real hard work is yet to co
Reference
3eb93f19-cb72-4b86-8c79-39114b918974
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Hourly Rate: $17.25/hour USDThe bartender will be responsible for the service of guests, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hote
Reference
b3803b98-243b-4e16-b5a8-bb33c32dae2c
Expiry Date
01/01/0001
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Food & Beverage
Description
The George is seeking a dedicated and enthusiastic Full Time Server Assistant to join our dynamic team. If you're eager to assist our guests and be part of their Fairmont experience, we'd love to hear
Reference
d5d3c217-0506-4fa0-a72d-78d549057ae5
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Hourly Rate of Pay: $17.25/hour USDResponsibilities: See guests from start to finish through a five-star dining experience including all knowledge and service of food, wine and spirits. Ensure all m
Reference
66978c49-c8fe-46e3-9650-09dee6df62d8
Expiry Date
01/01/0001
Salary
Location
ibis Osasco, Osasco, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brazil
Job Category
Food & Beverage
Description
Lavar/limpar a louça, panelas e utensílios das áreas de cozinha, manualmente, e/ou através da máquina. Executar a limpeza geral das dependências e instalações da cozinha, envolvendo equipamentos.Real
Reference
39887a42-c69e-4cd8-bd05-9585ef5f6a56
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Hourly Rate Range: $17.25 per hour USDSee guests from start to finish through a five-star dining experience including all knowledge and service of food, wine and spirits. 20 % - Ensure dining room a
Reference
23d3a306-5718-48f2-ad0a-a73a8a6a9cdc
Expiry Date
01/01/0001
Salary
Location
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Pittsburgh
Job Category
Food & Beverage
Description
Memorable dining experiences at Fairmont Pittsburgh begin behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Support a skilled and engaged team as Steward,
Reference
f3164f00-7ee1-4f54-9f88-d6b672c64764
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON HOLBORN, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
What you'll do...Ensuring the restaurant/bar area are H&S compliant for each shiftRun the daily briefing for the restaurant/bar teamCoordinating and running the reservations systemDrafting Floor plan
Reference
679671b0-3529-48f9-8a34-49d75a6a2cee
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona, Barcelona, Spain
Experience Level
Executive
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Food & Beverage
Description
What you’ll doWe are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the o
Reference
970fe2bd-8deb-4277-820f-26248ad1175b
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $18.99/hour USDThe Members Lounge Attendant is responsible for the upkeep, organization, and service of both the Men’s and Ladies Member Locker Rooms and Lounges. They ensure a welcoming,
Reference
a72d7941-6c5f-4e03-970a-00b0fcb51577
Expiry Date
01/01/0001