- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Casablanca Tour Blanche, Casablanca, Morocco
__jobinformationwidget.freetext.ExternalReference__
REF1426A
Hôtesse d'acceuil
Region
Luxury & Lifestyle
Nous recherchons une hôtesse d'accueil sympathique et orientée vers le client pour rejoindre notre équipe à Casablanca, au Maroc. En tant que premier point de contact pour nos clients, vous jouerez un rôle crucial en créant une atmosphère accueillante et en garantissant une expérience gastronomique positive.
- Accueillir chaleureusement les clients à leur arrivée
- Gérer efficacement les réservations et l'attribution des places
- Vous guidez les clients jusqu'à leur table et leur fournissez les menus.
- Assurer la coordination avec le personnel de service pour garantir un service sans heurts
- répondre aux appels téléphoniques et traiter les demandes de manière professionnelle
- Maintenir la propreté et l'organisation de la zone de réception.
- participer au traitement des paiements et des factures, le cas échéant
- Résoudre les problèmes des clients avec empathie et professionnalisme.
- Collaborer avec le personnel de cuisine et de service pour assurer la satisfaction des clients.
- Maintenir une connaissance actualisée des produits du menu, des offres spéciales et des événements.
- Excellentes compétences en matière de communication et de relations interpersonnelles
- Maîtrise de l'arabe et du français ; la connaissance de l'anglais est un atout.
- Maîtrise des systèmes de gestion des réservations
- Compétences mathématiques de base pour le traitement des factures et des paiements
- Diplôme d'études secondaires ou équivalent
- Expérience préalable dans l'hôtellerie ou le service à la clientèle de préférence
- Capacité à travailler dans un environnement en constante évolution tout en conservant un comportement amical.
- Solides compétences multitâches et organisationnelles
- Horaires flexibles, y compris disponibilité pour les soirées, les week-ends et les jours fériés.
- Apparence professionnelle et attitude positive
- Capacité à rester debout pendant de longues périodes et à se déplacer dans le restaurant selon les besoins.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel London Brentford, Brentford, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Brentford
Job Category
Food & Beverage
Description
We are seeking an enthusiastic and experienced Food & Beverage Team Leader to join our dynamic team in the heart of London. As a key member of our hospitality team, you will play a crucial role in ens
Reference
0c424b69-678a-4c6f-beff-45c5340e7e05
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Food & Beverage
Description
Be a part of our team as a Server, where you'll help create unforgettable dining experiences at our timeless Waldhaus Restaurant. Our dynamic approach to service ensures each guest receives personaliz
Reference
0851a0bf-f9b8-4b0d-8624-435d7135f298
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Food & Beverage
Description
Be a part of a spectacular event! As an Event Server with Fairmont Banff Springs Hotel you will create a special event that our Guests will remember. Your ability to work as a team player combined wit
Reference
bc586e2f-7bf9-44df-9d8d-1f754eabb628
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Banff
Job Category
Food & Beverage
Description
Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as Ev
Reference
1da4f081-f902-4c3c-a109-c30438ac60b6
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Food & Beverage
Description
Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as an
Reference
94d14bef-48d8-4bf8-8764-c133c6213f18
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Food & Beverage
Description
In-Room Dining ServerAs an In-Room Dining Server, you will be an ambassador for exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge
Reference
b2cac162-9e32-4512-b463-6abc859e3b56
Expiry Date
01/01/0001
Salary
Location
Fairmont The Queen Elizabeth, Montreal, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Montreal
Job Category
Food & Beverage
Description
Poste Temporaire,temps- pleinÊtre un ambassadeur de la marque en maintenant une apparence professionnelle et soignée;Servir et fournir les produits et services relatifs au service de la restauration à
Reference
a8ad2269-34cd-495c-b563-ff5120b1439b
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Banff
Job Category
Food & Beverage
Description
At our Michelin One Key-awarded hotel, living by the credo “Make It Count”, the Stewarding Supervisor leads, mentors, and inspires a 24-hour team across multiple kitchens and event spaces. You’ll upho
Reference
091b61be-2ec9-4cfc-a7eb-ba2aba987ca1
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Pont d'Avignon Centre, Avignon, France
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Temporary
Locations
France
Job Category
Food & Beverage
Description
Missions:· Préparation de la mise en place et réassort du buffet.Profil:· Personne souriante / organisée / dynamique / réactive et spontanée.
Reference
994f9a48-69da-49ba-9d6c-d1f658bf10f8
Expiry Date
01/01/0001
Salary
Location
Novotel Avignon Nord, Sorgues, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Sorgues
Job Category
Food & Beverage
Description
Serveur / Chef de rang (H/F) Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Food & Beverage. Votre bienveillance, votre attention particulière et
Reference
119b965e-bec0-46e6-9eac-f83db647971d
Expiry Date
01/01/0001