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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. Administration & Support

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Raffles Jaipur, Jaipur, India

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REF82793H

Hotel Manager

Region

Luxury & Lifestyle


Company Description

Why work for Accor?

We are far more than a leading global company. We welcome you as you are, and with us, you'll find a career and a brand that fit your personality. We support you in growing and learning every day. We ensure that your work has meaning in your life and that you can explore the limitless opportunities Accor offers on your journey with us. At Accor, you can write every chapter of your story, and together we can transform the hospitality and hospitality industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, contribute to the community, and dare to challenge the status quo!

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Job Description

We are seeking a visionary and customer-focused Hotel Manager to lead our prestigious hotel in the vibrant city of Jaipur, India. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth.

  • Provide strategic leadership and direction for all hotel departments, including front office, housekeeping, food & beverage, and maintenance
  • Develop and implement innovative strategies to enhance guest satisfaction and loyalty
  • Manage the hotel's financial performance, including budgeting, forecasting, and cost control measures
  • Foster a collaborative and supportive work environment that promotes employee engagement and development
  • Ensure compliance with all relevant industry standards, local regulations, and company policies
  • Build and maintain strong relationships with key stakeholders, including guests, employees, and local community partners
  • Analyze market trends and competitor activities to identify opportunities for growth and improvement
  • Implement and maintain quality control systems to uphold the hotel's standards of excellence
  • Oversee the recruitment, training, and performance management of all hotel staff
  • Collaborate with sales and marketing teams to develop and execute effective revenue-generating strategies
  • Address and resolve guest concerns promptly and professionally, ensuring high levels of guest satisfaction
  • Stay informed about the local tourism industry and leverage opportunities to promote the hotel

Qualifications

  • Proven experience as a Hotel Manager or in a similar leadership role within the hospitality industry
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • Strong business acumen with a track record of driving commercial performance and meeting KPIs
  • Excellent leadership and team management skills, with the ability to inspire and motivate staff
  • Outstanding communication and interpersonal skills, with the ability to build relationships at all levels
  • Strategic thinker with strong problem-solving and decision-making abilities
  • Proficiency in hotel management software and financial management systems
  • In-depth knowledge of hotel operations, including front office, housekeeping, and food & beverage
  • Demonstrated ability to deliver exceptional customer service and manage guest expectations
  • Strong financial management and budgeting skills
  • Passion for continuous learning and commitment to personal and professional development
  • Familiarity with the local culture and tourism industry in Jaipur is highly desirable
  • Ability to work flexible hours, including evenings, weekends, and holidays as required
  • Excellent organizational and time management skills
  • Innovative mindset with the ability to implement creative solutions to improve hotel operations

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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