Hotel Management Intern

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Novotel Madrid Campo de las Naciones is seeking a dynamic and motivated Hotel Management Intern to join our team for a 12-month internship, starting in September / October 2024. 

This is a unique opportunity to gain hands-on experience in hotel management, particularly in the context of a major transformation and renovation project.

The intern will work closely with the Hotel Director and play a crucial role in the merger and rebranding of Novotel Madrid Campo de las Naciones with Pullman Madrid Airport & Feria, contributing significantly to the hotel's operational, financial, and branding initiatives.

Key responsibilities:

1. Transformation and Renovation Support:

• Assist in coordinating renovation activities, ensuring minimal disruption to operations.
• Collaborate with contractors, designers, and project managers to ensure the renovation is on schedule and within budget.
• Participate in the planning and execution of the merger process with the adjoining hotel.

2. Branding and Rebranding:

• Work with the marketing team to develop and implement branding strategies.
• Assist in the creation and execution of rebranding campaigns to establish the new identity of the merged hotel.
• Conduct market research to understand customer preferences and integrate findings into the rebranding strategy.

3. Team Management:

• Support the Hotel Director in managing staff during the renovation phase, ensuring clear communication and team cohesion.
• Assist in organizing training programs to familiarize staff with new processes and standards post-renovation.
• Help in developing team-building activities to boost morale and engagement.

4. Financial Management:

• Assist in the preparation and analysis of the hotel's Profit and Loss (P&L) statements.
• Contribute to the development of business plans and financial forecasts for the renovated and merged hotel.
• Participate in budget planning and cost control measures during the renovation.

5. Operational Support:

• Gain exposure to daily hotel operations, including front desk management, guest services, and housekeeping.
• Help identify operational inefficiencies and suggest improvements.
• Assist in ensuring compliance with health, safety, and hotel regulations during the renovation period.

• Currently finishing or recently completed a degree in Hospitality Management, Business Administration, or a related field.
• Strong interest in hotel management and hospitality industry.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Fluent in English and a good command of Spanish (any other languages such French will be highly valued).

What will you obtain in exchange? 

• Hands-on experience in hotel management during a major transformation project.
• Mentorship from experienced professionals in the hospitality industry.
• Opportunity to contribute to the strategic rebranding of a leading hotel.
• Exposure to various aspects of hotel operations and financial management.
• Potential for future career opportunities within Novotel or AccorHotels Group.

What we offer: 

• Be part of an international company 

• Work for a leader brand as Accor present in 110 countries 

• Development and career opportunities 

• Benefits according to the role

• Accor discounts card 

Your development:  

What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.  

Our commitment to Diversity & Inclusion: 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? 

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/