- Full-Time
- Permanent
- Information Technology
- ACCOR
__jobinformationwidget.freetext.LocationText__
Warsaw, Poland
__jobinformationwidget.freetext.ExternalReference__
REF2311R
Hotel Applications Trainer - German Speaker
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
ENA Accor Applications is looking for a "Accor Application Trainer" to join the Accor Tech Training department.
Your role will be to provide remote and on-site training on Accor distribution systems and iPMS for hotels on run and report to the training manager.
As a real ambassador for our hoteliers, you will ensure that knowledge is passed on as part of a continuous improvement approach.
Your missions:
Identify and analyze training request for our hoteliers.
Lead and ensure training sessions on site or remotely for hotel operational teams.
Ensure that e-learnings are properly followed up by hoteliers.
Post-training evaluation of the quality of the service provided, to ensure continuous improvement.
Coordinate the activation of iPMS applications and interfaces with central technical teams.
Regularly measure and analyze hotel guest satisfaction levels.
Participate in various cross-functional projects within the department.
Create and update knowledge base.
You will be required to travel throughout Europe and Northern Africa.
Your skills:
- Knowledge of tools: Accor Distribution tools (Data Web, Resa Web) IPMS (Opera , Opera Cloud , FOLS) Office (Word, Excel, Powerpoint)
- Operational knowledge of the Accor hotels business.
- Leadership skills.
- Tenacity and commercial sense.
- Analytical skills.
- Enjoy working as part of a team.
- Knowledge of the Accor hotels environment.
- Fluent in German and English
Field of study: Hospitality, Sales
Professional experience: 3/5 years in hospitality and management
In-depth knowledge of iPMS and Accor distribution tools.
What is in it for you:
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
- Work in a multi-national team
- Hybrid way of working (2 days in the office + 3 days at home)
- Corporate Social Responsibility activities
Your Accor experience begins now, so if you want to work and be a part of the best, then we want to hear from you!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
SLS SLS ALL INCLUSIVE PLAYA MUJERES, Playa Mujeres, Mexico
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SLS
Job type
Temporary
Locations
Quintana Roo
Job Category
Information Technology
Description
Ayuda a instalar, configurar y mantener la estructura TI de la empresa. Configuración de aplicaciones de hardware y software según sea necesario. Prestación de asistencia general al departamento TI
Reference
594c0b50-55c7-42e7-b9f9-4f9c091cd513
Expiry Date
01/01/0001
Salary
Location
, Quseer, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Quseer
Job Category
Information Technology
Description
Main Duties:Is responsible for the day-to-day operations of IT of the hotel. He/she performs both technical and administrative tasks to ensure functionality and efficiency of the IT systems. He/she a
Reference
7c204b15-e7f3-43d9-8494-c462814d23a3
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Bangkok
Job Category
Information Technology
Description
You will assist the IT Manager in the implementation and upkeep of the Property Management System (Opera). You will be the key driver in ensuring that the PMS is up to date with the most current versi
Reference
895e5fd0-52ac-4008-bf9c-f073033605a5
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Information Technology
Description
Responsible for providing assistance to Director of Information Technology on maintaining integrity of all IT related systems and ensuring that all IT related hardware and software at the hotel are fu
Reference
871e1a4e-f9c8-4d91-8f8a-f21a0d601a26
Expiry Date
01/01/0001
Salary
Location
MGallery The Bodrum Hotel Yalikavak, Bodrum, Turkey
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Bodrum
Job Category
Information Technology
Description
Review, reroute, update and manage user-generated IT support tickets. Generate IT Support tickets to for the IT Operations team. Escalate systematic issues to management with specifics to promote a
Reference
ef88059d-8da9-4517-bb3b-b2238d9eb17c
Expiry Date
01/01/0001
Salary
Location
FAIRMONT MUMBAI, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Information Technology
Description
Consistently offers professional, engaging and friendly serviceTo provide a high level of operational stability for property based technology.Resolves complex problems in consultation with other senio
Reference
eae05ebe-17ae-4cc5-9eaa-755bdc53cf3e
Expiry Date
01/01/0001
Salary
Location
Fairmont Amman, Amman, Jordan
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Amman
Job Category
Information Technology
Description
Reporting to the Director, Information Technology, responsibilities and essential job functions include but are not limited to the following: Support the Maintenance of I.T. infrastructure including t
Reference
4346b059-a0a5-4354-a01c-78e0ed80608c
Expiry Date
01/01/0001
Salary
Location
MOVENPICK MOVENPICK BAGHDAD, Baghdad, Iraq
Experience Level
Director
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Baghdad
Job Category
Information Technology
Description
Consistently offer professional, friendly and engaging serviceLead the hotel’s day-to-day IT activity ensuring all standards are followedComply with the company’s IT Security Policy as it per
Reference
0537a0f6-db88-4fad-9f26-f3a9e882d611
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Obelisk, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Information Technology
Description
The PositionTo ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts.JOB RESPONSIBILITIES Familiar with all the systems Opera, Micros, Window
Reference
b7100a31-f8aa-402c-ba0e-1ae02a39c3c0
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bandung Setiabudi, Bandung, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
GRAND MERCURE
Job type
Permanent
Locations
Bandung
Job Category
Information Technology
Description
•Manage and support all the systems in the hotel •Provide In-house guest IT related matter troubleshooting •Coordinate, manage and oversee projects, document process •Perform regular system’s healt
Reference
6665cb95-1953-4411-b91d-b9ab60ca68d9
Expiry Date
01/01/0001