- Full-Time
- Permanent
- Information Technology
- ACCOR
__jobinformationwidget.freetext.LocationText__
Warsaw, Poland
__jobinformationwidget.freetext.ExternalReference__
REF2311R
Hotel Applications Trainer - German Speaker
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
ENA Accor Applications is looking for a "Accor Application Trainer" to join the Accor Tech Training department.
Your role will be to provide remote and on-site training on Accor distribution systems and iPMS for hotels on run and report to the training manager.
As a real ambassador for our hoteliers, you will ensure that knowledge is passed on as part of a continuous improvement approach.
Your missions:
Identify and analyze training request for our hoteliers.
Lead and ensure training sessions on site or remotely for hotel operational teams.
Ensure that e-learnings are properly followed up by hoteliers.
Post-training evaluation of the quality of the service provided, to ensure continuous improvement.
Coordinate the activation of iPMS applications and interfaces with central technical teams.
Regularly measure and analyze hotel guest satisfaction levels.
Participate in various cross-functional projects within the department.
Create and update knowledge base.
You will be required to travel throughout Europe and Northern Africa.
Your skills:
- Knowledge of tools: Accor Distribution tools (Data Web, Resa Web) IPMS (Opera , Opera Cloud , FOLS) Office (Word, Excel, Powerpoint)
- Operational knowledge of the Accor hotels business.
- Leadership skills.
- Tenacity and commercial sense.
- Analytical skills.
- Enjoy working as part of a team.
- Knowledge of the Accor hotels environment.
- Fluent in German and English
Field of study: Hospitality, Sales
Professional experience: 3/5 years in hospitality and management
In-depth knowledge of iPMS and Accor distribution tools.
What is in it for you:
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
- Work in a multi-national team
- Hybrid way of working (2 days in the office + 3 days at home)
- Corporate Social Responsibility activities
Your Accor experience begins now, so if you want to work and be a part of the best, then we want to hear from you!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Kuwait, Kuwait Free Trade Zone, Kuwait
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Kuwait Free Trade Zone
Job Category
Information Technology
Description
Monitoring and maintaining networks and servers.Upgrading, installing and configuring new hardware and software to meet company objectives.Implementing security protocols and procedures to prevent pot
Reference
65f7ff98-7ff9-4294-9a21-d3a82c6dc05f
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Barcelona
Job Category
Information Technology
Description
What you’ll doWe are looking for an IT Intern to be part of the team at SLS Barcelona. Under the guidance of the IT Manager, you’ll ensure functional integration of network and LAN hardware components
Reference
8c238a4a-9722-439f-b9ee-b436c5ab3f9e
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Barcelona
Job Category
Information Technology
Description
What you’ll doWe are looking for a Finance Intern to be part of the team at SLS Barcelona. Under the guidance of the Assistant Director of Finance, you’ll support the Finance department on the financi
Reference
f92592af-ef63-430d-b616-3d917d5d1347
Expiry Date
01/01/0001
Salary
Location
ibis Gurgaon Golf Course Road, Gurugram, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Gurugram
Job Category
Information Technology
Description
Provide frontline PC and server troubleshooting, resolve IT issues for end usersModify configurations, utilities and software default settingsSupport and administer Windows ServersBackup and optimize
Reference
07e89b0b-595e-44e7-9712-8d48689803eb
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Information Technology
Description
Provide frontline PC and server troubleshooting, resolve IT issues for end users Modify configurations, utilities and software default settings Support and administer Windows Servers Backup and optim
Reference
b89b55df-5dc1-4ebe-8554-144799e6b2b1
Expiry Date
01/01/0001
Salary
Location
ibis Kochi City Centre, Ernakulam, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Ernakulam
Job Category
Information Technology
Description
Responsible for working with users either internal or external, including vendors/suppliers. To perform IT support on infrastructure and operation covering end-to-end process which include CSC, Front-
Reference
4a3290a3-006f-4c71-973b-232662c5031b
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Information Technology
Description
Overview of duties • Behaves and acts in an exemplary fashion, embodying the brand mindset and Assisting the IT Manager at all times. • Gives Assistant to the IT Manager for the setup of the Pullma
Reference
673ac83f-352c-4813-9540-e9fb06f42b75
Expiry Date
01/01/0001
Salary
Location
FAIRMONT FAIRMONT UDAIPUR, Udaipur, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Udaipur
Job Category
Information Technology
Description
Key Responsibilities:Information Systems Planning: Ensure to evaluate user needs and system functionality.Ensure that all Software Licenses and laws are adhered to.Plan, direct and control all day-to-
Reference
cb8227be-5792-417c-b332-28fb3058fa3d
Expiry Date
01/01/0001
Salary
Location
SLS SLS RED SEA, Tabuk, Saudi Arabia
Experience Level
Director
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Saudi Arabia
Job Category
Information Technology
Description
Job Description:Manage the implementation and maintenance of information systems, data processing systems and procedures for SLS; includes databases, network administration, applications programming,
Reference
6603aad7-fa81-487b-b28b-10820ea3de26
Expiry Date
01/01/0001
Salary
Location
MOVENPICK MOVENPICK CENTAURUS ISLAMABAD, Islamabad, Pakistan
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Islamabad
Job Category
Information Technology
Description
Support of IT administration tasksIssue tickets for associates' IT equipment, software and account requestsAssist inventory, planning, ordering, tracking and handout of IT equipment. E.g. delivering a
Reference
15ff16b1-9e72-4d08-9f9e-99d179448a9b
Expiry Date
01/01/0001