Hotel Administrator

Hotel Administrator
Full-Time | Permanent Position

The Hotel Administrator at Novotel and Ibis Rotorua plays a vital role in keeping the hotel buzzing with energy! Supporting the Talent and Culture, Sales, and Marketing teams, you'll be the go-to person for everything from staff onboarding and safety to organizing fun staff engagement events. You’ll also bring your creativity to life by assisting with materials design and managing key administrative tasks like staff records and reporting. Your work will help create a positive, dynamic environment where everything runs smoothly, and teams stay connected and motivated.

About Us:
Located in the heart of Rotorua, Novotel & Ibis offer a vibrant hospitality environment with exceptional service at the core. With stunning views of Lake Rotorua and easy access to the city’s cultural and adventure activities, our hotels are a destination of choice for both local and international guests.

Administrative Support:

• Track staff records and assist with end-of-month reporting.

• Provide administrative help to Sales and Marketing Communications teams.

• Assist with BEOs, payments, and invoicing follow-up.

• Take meeting minutes and update the telephone list.

Design & Creative Support:

• Design flyers and marketing materials.

General Administrative Duties:

• Order supplies and create purchase orders (e.g., stationary, name badges, Heartist Cards).

• Maintain proficiency in MS Excel, Word, and PowerPoint for reporting and tasks.

Accor Representation:

• Act as an Accor ambassador, promoting the company’s image and reputation.

• Represent Accor to suppliers and partners where needed.

Qualifications & Preferred Attributes for Hotel Administrator:

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Attention to detail and accuracy

• Creative mindset for designing marketing materials

• Ability to work collaboratively with multiple teams

• Experience in administrative or hospitality roles (preferred)

• Positive attitude and professional appearance

• Knowledge of hotel operations and systems (preferred)

• Strong problem-solving and time management skills

What’s in it for you:

• Competitive remuneration

• Opportunities for career development and global mobility within the Accor network.

• Staff discounts at Accor hotels worldwide.

• Training programs and access to learning platforms to support your growth.

• A vibrant, inclusive workplace where your ideas and contributions are valued.

Ready to lead the front line of hospitality?
Apply today and start your journey with Novotel & Ibis Rotorua – where you can live, work, and grow with passion.