- Full-Time
- Permanent
- MANTIS
- Food & Beverage
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Vivari Hotel and Spa by Mantis, Johannesburg, South Africa
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REF38726S
Hostess
Region
Luxury & Lifestyle
- Greeting and welcoming guests as they arrive at the restaurant.
- Escorting guests to their tables and providing them with menus.
- Taking reservations and managing the seating plan to ensure efficient operation.
- Providing recommendations on food and drink selections, along with information about specials and promotions.
- Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
- Coordinating with the kitchen and serving staff to ensure smooth service.
- Handling guest inquiries, feedback, and complaints in a professional and courteous manner.
- Maintaining a clean and organized work environment.
- Assist in setting up and clearing tables to ensure a smooth flow of service.
- Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.
- Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
- Assist in training and mentoring new hostess staff members.
- Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
- Handle cash and credit card transactions accurately and securely.
- Assist in maintaining a high standard of cleanliness and hygiene in the dining area.
- Excellent communication and interpersonal skills.
- Friendly and welcoming demeanour.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of food and beverage offerings.
- Previous experience in a similar role, preferably in a fine dining establishment.
- Strong organizational and customer service skills.
- Flexibility to work evenings, weekends, and holidays.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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