- Full-Time
- Permanent
- RIXOS
- Food & Beverage
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Rixos Al Mairid Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates
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REF56369I
Hostess
Region
Luxury & Lifestyle
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Guest Relations & Seating Management:
- Greet guests with a warm and professional demeanor.
- Escort guests to their tables and present menus.
- Manage and coordinate table reservations efficiently.
- Maintain an organized and accurate seating plan to optimize table turnover.
- Handle special guest requests, including VIPs and personalized dining preferences.
Reservation & Communication:
- Manage reservations via phone, email, and online booking platforms.
- Confirm and follow up on reservations to ensure smooth operations.
- Communicate effectively with the restaurant team regarding guest preferences, dietary restrictions, or special occasions.
Customer Service & Hospitality:
- Provide guests with information about the menu, restaurant specialties, and promotions.
- Assist in handling guest complaints professionally and escalate issues when necessary.
- Maintain a high level of personal grooming and adhere to hotel uniform standards.
- Uphold the five-star hospitality standards of the hotel by delivering an exceptional guest experience.
Administrative & Organizational Tasks:
- Keep the reception area clean, organized, and welcoming.
- Maintain and update guest records for future reference.
- Support the restaurant team in daily operations when needed.
- Follow health, safety, and hygiene regulations as per hotel policies.
- High school diploma or equivalent (a hospitality degree is a plus).
- Previous experience as a hostess in a luxury restaurant or five-star hotel is preferred.
- Knowledge of reservation systems (e.g., OpenTable, ResDiary) is an advantage.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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