- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
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Fairmont Dubai, Dubai, United Arab Emirates
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REF67443P
Hostess
Region
Luxury & Lifestyle
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
The Host / Hostess will act as a personal representative of the hotel, providing service that reflects the high standards of Fairmont Dubai. It is our goal to exceed all Guests expectations when they come to dine with us. Team service will be a key to our success in providing a warm and personal experience.
Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
- Report to duty punctually, in full uniform according to appearance and grooming standards
- Promote and maintain a positive working relationship at all times with all the Colleagues of Outlet and Fairmont Dubai
- Consistently offer professional, friendly and warm service
- Follow all standards and directions as given by Outlet management and as outlined in the Job Task Checklist
- Have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel
- Have knowledge of all menus and offerings are necessary in order to understand the server’s tasks on micros
- Understand shift end reports, have knowledge of non-cash / cash transactions and procedures for depositing monies into safe or collecting due backs
- Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
- Understand how to operate all the equipment used in the outlet
- Actively participate in all health and safety procedures for outlet and the entire hotel
- Follow all of safety and sanitation policies when handling food and beverage
- Carry out any miscellaneous duties and responsibilities as requested by Manager pertaining to total quality service delivery
- Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
- Must be Guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
- Proficient in the English language (verbal & written), additional languages are an asset
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be flexible in terms of working hours, and able to work with little or no supervision
- Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
- Must be computer literate in Microsoft Windows and MS Office suite
- Able to type 25 words per minute
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Frequent kneeling, pushing, pulling, sittings
Visa Requirements:
Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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