Hostess - All Day Dining

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1. Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. 
2. Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
3. Handles the guest greeting upon arrival and their seating through the hostess.
4. Ensures that under no circumstances the entrance is left unattended.
5. Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
6. Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
7. Reports cleanliness and maintenance issues to the immediate Supervisor.

• Good communication skills in English language, with proficiency in speaking, reading, and writing. Additional language skills are advantageous.
• Service-focused personality is essential, with a warm and welcoming demeanour.
• Flexibility on doing extra hours, break shifts and other assigned additional tasks.
• Previous experience in a similar role in a luxury five-star hotel is preferred.
• Minimum of 1-2 years' experience in customer service or hospitality industry.
• Ability to stand for extended periods and move continuously throughout the work shift.
• Basic knowledge of food and beverage offerings, including awareness of common dietary restrictions and allergies.
• Proficiency in using restaurant management software and point-of-sale (POS) systems.
• Strong teamwork skills with the ability to collaborate effectively with kitchen staff, servers, and management.
• Excellent time management and organisational skills, with the ability to multitask in a fast-paced environment.

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minute walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.