- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
The Savoy, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF7912B
Host, The Savoy Hotel
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job Title: Host
Department: Savoy Lounge
Inspired and supported by: Host Supervisor
Salary: £33,750
You will be accountable for:
- Delivering a memorable and professional Forbes 5-star service experience in our outlets, across all our F&B outlets
- Advising guests through enthusiastically sharing your knowledge about our F&B
- offering
- Delivering on all standards, policies and procedures to create memorable luxury
- guest experiences
- Maintaining a professional, smart and neatly groomed 5-star appearance
- Your key responsibilities & contribution will be:
- Delivering an extraordinary service experience to the highest industry standards with
- a distinctive personal touch as one team
- Assisting guests regarding menu choices in an informative and enthusiastic way
- Taking reservations with all required details in a welcoming and friendly manner
- Boosting our revenue through upselling and other creative initiatives
- Sharing knowledge of offering, promotions, preparation, general hotel knowledge
- and Savoy stories
- Following all health & safety policies when handling food and beverage
- Carrying out administrative duties, including printing menus and managing
- stationary requisitions
What you will need to do this role:
Essential:
- 1-2 years serving or hosting experience in a luxury hospitality environment
- Passion for and understanding of 5-star hospitality and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
- Quick thinking, resourceful and able to solve problems ’in the moment’
- Ability to always remain calm and courteous
- Ability to work well under pressure in a fast paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Excellent knowledge of spoken and written English
Desirable:
- Basic knowledge of a POS System
- Basic knowledge of OpenTable
- Industry related certifications (i.e. WSET)
- Basic knowledge of a PMS system (Opera)
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary and benefits including pension and life assurance
- 31 days of holiday including public holidays (increase to 33 days after 5 years)
- Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
- Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
- Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
- Free stay at The Savoy after successful completion of probation
- 50% discount at our iconic American & Beaufort Bars
- 50% discount at our world-famous Afternoon Tea
- 50% discount at our spa and florist
- 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
- 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
- Laundry services & dry cleaning for uniformed and non-uniformed colleagues
- Colleague gym facility and Virgin Active gym membership discount
- Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
- Employee assistance programme
- Annual optician reimbursements for eye tests and glasses
- English language classes
- Colleague restaurant
- Local F&B, retail and gym discounts
- Interfaith prayer room
- Wellness room
- Cycle to work scheme
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Sydney City Centre, Sydney, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
This is a hands-on role which is focused on delivering exceptional service and experiences to our valued, loyal guests. Guided by the Food & Beverage Operations Manager, you will have a strong presenc
Reference
74efe10a-7184-4566-9221-a941157f9346
Expiry Date
01/01/0001
Salary
Location
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Central Jakarta
Job Category
Food & Beverage
Description
General Responsibilities of a Banquet Sous Chef:Assist in Menu Planning and Food Preparation: Collaborate with the Executive Chef to design banquet menus and ensure the preparation of high-quality dis
Reference
4fab8227-2d49-44fa-934a-07bbd6c36dda
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.• To understand and respond to all guest needs and requests in a timel
Reference
7f695283-40ca-4175-b696-e4553432d00f
Expiry Date
01/01/0001
Salary
Location
ibis Styles Hobart, Hobart, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hobart
Job Category
Food & Beverage
Description
Be well versed in the restaurant, while schmoozing the guests and generally being an all-round awesome person and a team player!Communicate and delegate tasks to the teamEnsure compliance of brand sta
Reference
ad731ef7-a60f-4581-b1a0-14a9e255b172
Expiry Date
01/01/0001
Salary
Location
Novotel Manila Araneta City, Quezon City, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Quezon City
Job Category
Food & Beverage
Description
Knowledge in bar drinks and menu creationCan handle bar operations and people managementPromotes the bar's full range of productsKnowledge in budgeting and product costing
Reference
8c28d0c3-0cce-448f-b380-ec29733100fe
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Florence Piazza San Paolino, Florence, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Florence
Job Category
Food & Beverage
Description
COME AS YOU ARE & SHOW WHAT YOU CAN!Per lo staff dei nostri Bar all'interno dell'hotel 25hours di Firenze, si ricerca un/a BartenderI nostri Bartender sono ambasciatori del brand 25hours hotels, rapp
Reference
f96dd755-0fad-4532-9a00-0db576c4de6e
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
Binchotan Bar & Grille is where fireside cooking meets modern flair. At Fairmont Orchid’s hottest new restaurant guests explore the long-running creative culinary exchange between Hawai’i and Japan at
Reference
d636dbe3-688f-4956-a53b-09da6f750549
Expiry Date
01/01/0001
Salary
Location
Fairmont Palliser, Calgary, Canada
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Food & Beverage
Description
Busperson, Hawthorn Restaurant & Bar (Part-time) Exceptional service and cuisine are hallmarks of Fairmont Palliser. As Busperson, you will take pride in the integral role you play in supporting yo
Reference
76aeeb63-8ffb-4bf0-b505-f5ca1ce9c783
Expiry Date
01/01/0001
Salary
Location
Novotel Auckland Airport, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
Prepare to serve up smiles and sprinkle a dash of delight. Join our team of food & beverage extraordinaires and become the superstar behind our guests' unforgettable dining experiences. Bring your fla
Reference
8afe6dc1-2494-4293-98f3-cbf5fd7853da
Expiry Date
01/01/0001
Salary
Location
Novotel Rotorua Lakeside, Rotorua, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Rotorua
Job Category
Food & Beverage
Description
Are you an early bird? Do you like the quietness of the wee hours of the morning? Can you start a 4:30am shift? Then come and be our early starter F&B Attendant. What you will be doing:4:30am starts &
Reference
dc808272-e31b-4977-b709-be4c865bafb6
Expiry Date
01/01/0001