Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Seasonal Host – Notch8
Help us Make Special Happen this festive season at Notch8.
As a Seasonal Host, you’ll be the first and last impression of the Notch8 experience, welcoming our guests with genuine warmth and setting the tone for a memorable visit. During one of the most vibrant times of the year, you’ll help create a seamless flow throughout the restaurant, thoughtfully managing reservations and seating while ensuring every guest feels recognized, welcomed and cared for.
Whether our guests are joining us for a festive celebration, a special occasion or simply enjoying time together, your warmth and attention to detail will help bring the Notch8 experience, and the spirit of Fairmont—to life.
What’s in It for You
- Seasonal full-time opportunity from November 2026 to January 31, 2027
- An inclusive, empowering, and positive company culture where people are at the heart of everything we do
- Opportunity to work with experienced hospitality professionals in a luxury hotel environment
- Access to global opportunities through our colleague travel and internal mobility programs
- Competitive hourly pay starting at $26.75
- Complimentary meals during shifts through the Colleague Dining Program
- Discount program offering up to 50% off select Pacific Northwest food & beverage venues
- Opportunity to work in a landmark luxury hotel established in 1939
- Participation in Corporate Social Responsibility initiatives
What You’ll Be Doing
- Provide a warm, professional and engaging welcome and farewell to every guest
- Manage reservations, guest profiles, seating plans and waitlists accurately and efficiently
- Coordinate table assignments and restaurant flow in collaboration with Servers and restaurant leadership
- Anticipate guest needs and recognize special occasions, preferences and requests to help personalize the dining experience
- Answer telephone and in-person inquiries regarding reservations, menus, operating hours and hotel offerings
- Maintain current knowledge of Notch8 menus, seasonal features, promotions and hotel experiences
- Communicate guest preferences, dietary restrictions, allergies and special requests to the appropriate colleagues
- Assist with guest concerns thoughtfully and professionally, involving restaurant leadership when appropriate
- Maintain an organized, polished and welcoming host area throughout service
- Support the restaurant team during peak periods with table resets and other front-of-house duties as required
- Communicate effectively with Culinary and Front-of-House colleagues to support smooth and timely service
- Follow all applicable service, health, safety and sanitation standards
- Complete opening, closing and other assigned duties to support the overall success of Notch8
Qualifications
What We’re Looking For
- Previous Host, restaurant or guest service experience, preferably within a high-volume upscale restaurant or luxury hotel environment
- A genuine passion for hospitality and creating memorable guest experiences
- A warm, confident and engaging presence with strong interpersonal skills
- Excellent communication and organizational abilities
- Experience with OpenTable or another restaurant reservation system is an asset
- Experience with a Point of Sale (POS) system is an asset
- Ability to manage reservations, seating priorities and multiple guest requests in a fast-paced environment
- Ability to remain calm, gracious and solution-focused during busy service periods
- Strong attention to detail and the ability to anticipate guest needs
- A collaborative, team-first approach
- Reliability, punctuality and professional presentation
- Valid Serving It Right certification, if required for the duties of the position
- Professional fluency in spoken and written English; additional languages are an asset
- Flexibility to work a variety of shifts, including evenings, weekends and holidays
Preference will be given to candidates available for the full season (November 2026–January 31, 2027), including weekends and holidays.
Physical Requirements
- Constant standing and walking throughout the shift
- Frequent reaching, bending and movement throughout the restaurant
- Occasional lifting and carrying of items weighing up to 20 lbs
- Regular pushing and pulling associated with restaurant setup and service
- Regular use of stairs and ramps
- Physical stamina to remain active and guest-facing throughout a fast-paced service period
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Recruitment Accommodations:
Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
