- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Royal York, Toronto, Canada
__jobinformationwidget.freetext.ExternalReference__
REF36483C
Host, Clockwork (Full-Time)
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
For over 95 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.
To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York when seating, serving and greeting guests. You are the first and last person the guest encounters during their dining experience; therefore, your professionalism is essential in accurately portraying the service excellence of the hotel and restaurant.
- To report to duty punctually, in full uniform according to appearance and grooming standards
- To consistently offer personal and friendly service
- To have full knowledge of the food menu and beverage lists in your outlet and all other special promotions taking place in the hotel
- To ensure that the host stand is kept neat and clean at all times
- To have a complete understanding of your daily duties (seating and greeting guests, accurately taking reservations, handling phones, menu changeovers, newspaper pickup, checking mail, filing log book entries etc.)
- To efficiently track all covers in the dining room per station and have general knowledge of the union agreement
- To attend all pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees
- To actively participate in the health and safety procedures as a way to reduce workplace related accidents
- To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
- To carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by your direct supervisor
- To feel comfortable with voicing opinions, suggestions and comments on improving the operation of the Restaurant and ways to improve the guests experience
- To maintain teamwork and good work ethics with all guest (internal and external) by assisting co-workers with duties, without compromising the guests’ dining experience
- To communicate effectively with the servers regarding reservations, last minute changes, larger parties and special requests
- To offer guests coat check when necessary and retrieve guest coats when departing
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned
- Previous work experience in a restaurant/food and beverage setting
- Excellent interpersonal skills and a team player attitude
- Multi tasked when dealing with high volume of guest requests
- Excellent Computer skills
Physical Aspects of Position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.
Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 95 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests’ purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.
These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.
If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Note: Must already be legally entitled to work in Canada to be considered for the position
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Food & Beverage
Description
Responsible to ensure smooth operation of the bar and guests satisfaction.Responsible for specific stations in the bars, delivers beverage services to customers, possesses the related knowledge,
Reference
05d92275-b235-4c6b-b461-fe90e352c919
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Kuredhivaru Maldives, Noonu Atoll, Maldives
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Noonu Atoll
Job Category
Food & Beverage
Description
What you will be doing:Efficiently and accurately takes all IVD orders according to Resort’s policy and standards.Handles the order taking and order placing process while dealing with guest requests a
Reference
386fb557-0109-4125-b6ab-58856a999d0b
Expiry Date
01/01/0001
Salary
Location
MANTIS MANTIS BAHRAIN HAWAR ISLAND, Hawar Islands, Bahrain
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hawar Islands
Job Category
Food & Beverage
Description
Food & Beverage ManagerReporting to the Hotel Manager, this role will take on the vital task of establishing the entire Food & Beverage operation during the pre-opening phase of Hawar Resort by Mantis
Reference
6b826c0c-ae36-479d-8e20-8ad47fabef26
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Food & Beverage
Description
Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and
Reference
09635307-651b-4619-9089-03758332ade8
Expiry Date
01/01/0001
Salary
Location
Mercure Dubai Deira, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standa
Reference
5d50c9b2-9b80-4c78-affe-311e33fce0ad
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
As a Banquet Porter you are responsible to set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.Banquets brings guests together in one of
Reference
33a9ccaa-d40a-4213-b15f-94ea2240588e
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
The steward is responsible for the operation and maintenance of cleaning equipment and tools. They are also responsible for washing dishes, kitchen vessels, cleaning floors and equipment etc. What
Reference
03b572cd-7cd3-4483-a8b3-67ce1cbfc700
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
In Room Dining is available in all 540 guest rooms & suites. Featuring signature gourmet dishes or hearty just-like-home selections. Perfect for our early-risers who crave breakfast in bed, romantic p
Reference
5882adad-d30f-41d1-bdd4-5e9bd044108b
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
The Banquet Captain is first level of line leadership in Banquets. The Banquet Captain is responsible for their area of operation and will implement and maintain the vision of the hotel. Banquets brin
Reference
f9c7df89-fe06-4f73-b253-1a5812c44106
Expiry Date
01/01/0001
Salary
Location
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Food & Beverage
Description
As a future or recent graduate, you are eager to join Fairmont Hotels & Resorts to jumpstart your hospitality career! INSPIRE places you into the heart of the action at a Fairmont hotel to gain valuab
Reference
76c74766-eaad-4fc3-b86c-3d7dd8c0b773
Expiry Date
01/01/0001