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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF89290U

Host - Cibaria, Noosa

Region

Luxury & Lifestyle


Company Description

Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations.

Following an extensive enhancement program, Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.


Job Description

As the first point of contact for our guests, you will play a key role in delivering a warm, welcoming, and seamless experience. This position requires someone who thrives in a fast-paced environment, can think on their feet, and works well as part of a team.

Key Responsibilities

  • Greet and seat guests with professionalism and warmth.
  • Manage reservations and guest flow to ensure smooth service.
  • Communicate effectively with the front-of-house and kitchen teams.
  • Assist with general front-of-house duties as required.

Qualifications

What We’re Looking For

  • Experience and knowledge using SevenRooms desired but not essential if you have used similar reservation or guest management systems.
  • Strong customer-facing service skills and a genuine passion for hospitality.
  • Ability to work under pressure and adapt quickly in a busy environment.
  • Excellent teamwork and communication skills.
  • Ample experience in front-of-house roles with a good understanding of FOH operations is highly beneficial.
  • Availability across a 7-day roster, including a mix of day and evening shifts.

Additional Information

What we offer

  • Competitive salary package aligned to market rates
  • Ongoing training and professional development
  • Career progression opportunities
  • Staff dining discounts
  • Supportive and inclusive workplace culture

Applications are invited from suitably qualified and experienced candidates.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US