HK Clerk

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Arrange appointments for Executive Housekeeper, remind him/her of appointments and meetings.
• Responsible for the cleanliness of your own work area.
• Keep files and records in good order to enable you to locate information as requested.
• To issue keys and phone or walkie-talkie to shift maids.
• To handle and log all incoming calls/inquiries related to Housekeeping operations.
• To provide service and information from other departments and outside callers.
• To check and endorse on master key control chart.
• To contact suppliers for any repairs on operating equipment.
• Ensure that all requests by guests are attended.
• To record, pack and store Lost and Found items.
• To do ordering, issuing and controlling stock of all supplies and has updated stock on hand.
• To do ordering, issuing and controlling stock of mini bar items, do stock rotation and has updated stock on hand.
• To do minibar daily report summary and daily billing.
• Report and guest complaint, incidents to Executive Housekeeper.
• To carry out any other reasonable duties and responsibilities as assigned.
• To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of Hotel.

• High school or diploma or Vocational
• 2 more year experience in the similar role
• Understand English is prefer
• Can work under pressure

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.