Head Storeperson - Purchasing/Receiving/Warehousing

Recognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

What is in it for you: 

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Daily stores activities including ordering, storing, receiving, organizing and issuing of food & beverage products
• Establish a professional business relationship with all internal & external clients
• Proactive monitoring and assisting with improvement to food & beverage costs
• Ensure all products are accounted for
• Products are checked for quality, stored safely and securely
• Accurate inventories are conducted to ensure timely order fulfilment
• Purchasing standards are strictly implemented
• Ensure a smooth and efficient functioning of the day to day operations of the stores department
• Provide guidance, mentorship and feedback to all colleagues and work to enhance colleague morale
• Train new colleagues and train colleagues on new initiatives within the department and Hotel
• Maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards
• Ensure all hotel and departmental policies and procedures are adhered to at all times
• Lead month end inventory counts
• Other duties as assigned

Your experience and skills include:

• Minimum 2 years recent experience as a store person or an equivalent position with experience in inventory or stock control or 6 months as a supervisor in a stores department of a hotel of a similar size and standard
• Ability to effectively understand the varying business levels and implement decisions with a high level of attention to detail
• Execute multiple tasks within strict deadlines while displaying attention to details and business levels
•  Food, Beverage & Operating Supplies product knowledge
•  Demonstrated accounting and inventory control
•  Must be bondable
•  Impeccable grooming and presentation
•  Completely fluent English language skills; both written and verbal
•  Demonstrated excellent organizational skills
•  Demonstrated team player with proven success in relationship building within  all levels of the organization
•  Demonstrated a high level of responsibility and commitment
•  Proven history of working well with minimal supervision
•  Demonstrated knowledge of safe working procedures
•  Proficient in use of Excel and Email
•  Purchasing & receiving experience would be an asset
•  Supervisory experience would be an asset

Physical Aspects of Position (include but are not limited to): The position of Storeperson is physically demanding. The successful applicant must be physically capable of performing repetitive work, as well as lifting and carrying heavy loads.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS