Head Houseperson - Staff Services

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

As a dynamic member of the Staff Services Team, this position focuses on ensuring the well-being of Fairmont Jasper Park Lodge's employees and residents.  This role has an integral impact on the satisfaction and comfort of residents (our guests) in colleague accommodation. 

Starting rate of pay: $20.81 per hour

What you will be doing:  

• Initiate and maintain effective communication within the Staff Services and other departments
• Continuous supervision, training and on-going performance reviews of housepersons
• Inspect assigned rooms and cabins for cleanliness and maintenance
• Supervise the supply, proper use and care of equipment.
• Report all maintenance deficiencies and follow through with repairs in rooms, cabins and surrounding areas
• Clean and maintain all staff areas (outside grounds, R&R room, training room & laundry rooms)
• Ensure that all recycling is carried out daily
• Daily supervision of Linen room operations in absence of uniform coordinator
• Other duties as assigned

Your experience and skills include:

• Valid Alberta driver’s license required
• Previous supervisory experience preferred
• Housekeeping/janitorial experience an asset
• Experience with linen room operations an asset

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com