Head Baker

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

At our Michelin One Key-awarded luxury hotel (two years running), we live by the credo Make It Count. As Head Baker, you’ll lead all in-house bakery operations, producing hand-crafted breads and viennoiserie that reflect precision, pride, and artistry. Working through the early hours alongside a skilled team, you’ll balance tradition and innovation—supporting all outlets and collaborating closely with the Executive and Pastry Chefs to shape seasonal offerings, inspire consistency, and uphold the standards that define our culinary excellence.

Competitive Salary: $74,000 - $78,000 gross annually, based on previous experience & education

Job Duties Include:

• Oversee daily operations of the Pastry Bake Shop, ensuring consistent food quality, cost control, and alignment with Fairmont brand standards across all banquet and outlet production
• Lead and supervise the pastry team in the preparation and presentation of baked goods, desserts, Viennoiserie, and specialty items, fostering a high-performing and engaged kitchen culture
• Review banquet event orders and production sheets, collaborating with Banquets, Conference Services, and Gold Floor teams to ensure efficient, timely execution
• Develop, implement, and enforce standardized recipes, food safety, sanitation, and inventory controls to minimize waste and ensure compliance
• Support the Executive Pastry Chef with scheduling, labor planning, budgeting, menu development, and operational leadership, assuming responsibility in their absence

Your Skills & Qualifications:

• Minimum 5 years of progressive culinary leadership experience within a luxury hotel or high-volume kitchen environment
• Strategic and operational expertise in labor management, food cost control, and productivity optimization
• Strong organizational and administrative skills, including proficiency with systems such as Birchstreet, Watson, and payroll management platforms
• Deep knowledge of menu development, culinary trends, and guest-centered innovation, ensuring an exceptional dining experience
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Comprehensive understanding of wine, viticulture, and beverage pairings (considered an asset)
• Ambition and readiness to advance to Executive Chef within Accor, demonstrating professional maturity and leadership acumen
• Red Seal Certification (Journeyperson’s papers) or recognized international equivalent required; candidates without Red Seal may complete Rouxbe Culinary Foundations Level 1 & 2, and Introduction to Baking & Pastry within six months of employment
• Valid Canadian Food Handling Certification
• Strong financial acumen, including expertise in labor and food cost management
• Exceptional leadership, organizational, time management, and communication skills, with the ability to inspire a large brigade

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Physically fit and able to work well under pressure
• Able to push, pull, carry, and lift up to 50+ lbs
• Able to bend and kneel comfortably
• Reaching above and below shoulder level
• Working in loud environments, with exposure to hot, humid, and cold conditions
• Able to withstand exposure to kitchen equipment, including large and small ovens, stoves, steam kettles, mixers, sheeters, fryers, rational ovens, steamers, tilt skillets, fridges, freezers, and blast freezers

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com