- Full-Time
- Permanent
- MERCURE
- Rooms
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Mercure Chennai Sriperumbudur, Chennai, India
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REF7602K
Guest Service Associate - Housekeeping
Region
MEA SPAC
Mercure Chennai Sriperumbudur
Hotel for travellers looking for local and authentic experiences
Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.
Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.
Job Purpose
Provide consistent housekeeping service to guest rooms, public areas, and facilities, meeting the hotel's standards of cleanliness and presentation.
Primary Responsibilities
- Clean and maintain assigned areas according to hotel standards and procedures
- Attend daily briefings and complete assigned tasks efficiently
- Replenish guest supplies and promptly attend to guest requests
- Report damages, malfunctions, or unusual activities to the Supervisor
- Maintain accurate room status records and productivity reports
- Handle guest complaints tactfully and ensure timely resolution
- Perform valet services as required (e.g., linen delivery, laundry processing)
- Adhere to fire safety and emergency procedures
- Maintain a high standard of personal appearance and hygiene
- Attend all required meetings and training sessions
Competencies
- Service-oriented with attention to detail
- Ability to work effectively in a team
- Self-motivated and energetic
- Primary school education
- Good oral proficiency in English language
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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