1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Rooms

__jobinformationwidget.freetext.LocationText__

Novotel Pune Nagar Road, Pune, India

__jobinformationwidget.freetext.ExternalReference__

REF119904J

Guest Service Associate - Front Office

Region

MEA SPAC


Job Description

Provide effective support to the team to enable them to provide effective and efficient services.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.


Qualifications

1. University graduate / Hotel Management/ Hotel School Diploma.

2. Fresher or 1 year experience in International Hotel Chain in Front desk operations.

3. Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US