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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Novotel Jaipur Convention Centre, Jaipur, India

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REF71626R

Guest Service Associate - Front office

Region

MEA SPAC


Company Description

Novotel Jaipur Convention Centre is a modern, upscale, and eco-conscious hospitality and event destination that seamlessly blends high-end accommodation, world-class meeting infrastructure, diverse leisure amenities, and sustainability. With its strategic location and expansive facilities, it caters effectively to MICE, weddings, and corporate gatherings—all within a lush 42-acre setting supported by Accor’s global standards and operational excellence. 


Job Description

To deliver exceptional guest service by ensuring a smooth and efficient check-in, check-out, and stay experience, while maintaining a warm, professional, and courteous demeanor at all times.  

  • Assist guests with room assignments, requests, and queries.

  • Ensure timely delivery of guest messages, mail, and packages.

  • Handle guest complaints and concerns promptly, following escalation procedures if necessary.

  • Ensure guest satisfaction by providing proactive service and anticipating needs.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US