- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Melbourne Airport (Opening July 2024), Melbourne Airport, Australia
__jobinformationwidget.freetext.ExternalReference__
REF30723S
Guest Service Agents (Pre-opening)
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
*** Full-Time and Part-Time positions available ***
The successful candidate will:
- Have the ability to work rotating 7 day roster.
- Be customer focused.
- Have great attention to detail.
- Be reliable and well groomed.
- Be a strong team player with excellent communication and interpersonal skills.
- Have a valid Responsible Service of Alcohol (RSA) Certificate in Victoria.
What you will be doing:
- Providing efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
- Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
- Maintain strict security procedures to ensure guest confidentiality and safety.
Our Hotel - The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel opening on 1 July 2024.
The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, will be located just steps away from Terminal 4, Melbourne Airport. Guests will enjoy access to a fitness centre, conference rooms, pool, co working space and a number of food & beverage venues which form the hub of the mixed-use precinct.
This will be a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
- Work Your Way - Flexibility to ensure a work life balance!
- Car Parking.
- Learning programs through our “Learn your Way” platform, ongoing training and development opportunities (self-pace, virtual webinars, face to face).
- ALLHeartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Raffles Singapore, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incide
Reference
7366fff1-e480-40a1-8222-070dce5ee96c
Expiry Date
01/01/0001
Salary
Location
ibis Strasbourg Centre Historique, Strasbourg, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Strasbourg
Job Category
Rooms
Description
La.e Responsable d’étages intervient dans la gestion administrative et opérationnelle du service des étages (lingerie, chambres, lieux communs). Elle accompagne le personnel chargé de l'entretien dan
Reference
69566282-5139-4c72-8f8d-304681e6b47a
Expiry Date
01/01/0001
Salary
Location
Mercure London Bridge, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As our next Reception Team Leader, you…Would describe yourself as a committed manager with human knowledge, a distinct personality and someone who can work in a structured way. In short: You take care
Reference
b9f9ecf5-a3fd-47c0-ace6-15a713705492
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Rooms
Description
HK Supervisor We are looking for dynamic and energetic Supervisor to join us in our team.What you will be doing:You’ll support the entire housekeeping team in their work and will be paying close atte
Reference
06c3d91d-cf34-42ad-aa8b-29ac9fcceaf0
Expiry Date
01/01/0001
Salary
Location
Mercure Roma Centro Termini, Rome, Italy
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Reference
79e9d037-819a-4346-89ce-189536f7fdcb
Expiry Date
01/01/0001
Salary
Location
Novotel York Centre, York, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
York
Job Category
Rooms
Description
Duties Responsible for the sales and management of all group bookings of 7 rooms or more that do not require catering (with the exception of breakfast).This also includes the management of PCO group b
Reference
18687bb6-0cc3-4bb2-8554-ebf65b9bc708
Expiry Date
01/01/0001
Salary
Location
Hotel Mondial am Dom Cologne - MGallery, Cologne, Germany
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
So machst du unser Haus zu etwas Besonderem …In Deiner Funktion bist Du der Gastgeber und sorgst für einen reibungslosen Ablauf des GastaufenthaltesDu bist in alle Etappen des Gastempfangs involviert
Reference
2ff3cf34-41b4-404f-90a1-e2a10bf81375
Expiry Date
01/01/0001
Salary
Location
Novotel Abu Dhabi Al Bustan, Abu Dhabi, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Ensure guest history database maintenance systems are in place.Ensure all rooms related areas comply to brand standards.Fluency in Arabic (spoken and written) is required to effectively communicate wi
Reference
64138012-653b-4837-8a5a-dba5e078854e
Expiry Date
01/01/0001
Salary
Location
Alwadi Hotel Doha - MGallery, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with t
Reference
daaeb7c5-9bf8-4a8c-b228-07d6b1b4aad2
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Chennai
Job Category
Rooms
Description
Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary Welcome guests on
Reference
556989d6-11b7-4117-b9a4-d36b6270a4e2
Expiry Date
01/01/0001