- Full-Time
- Permanent
- THE HOXTON
- Rooms
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The Hoxton, Vienna, Vienna, Austria
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REF35773X
Guest Service Agent (m/f/d)
Region
Luxury & Lifestyle
The Hoxton in Vienna. Join our Team!
Mit 196 Zimmern, einem Groundfloor- und einem Rooftop-Restaurant, zwei Bars, Event Spaces inklusive einem großen Auditorium und einem Swimmingpool auf dem Rooftop, sind wir in Wien am Start. Du bist ein Out-of-the-box-Denker und möchtest in einer kreativen Umgebung arbeiten? Wir freuen uns auf DICH in unserem Team!
Mehr über uns…
The Hoxton ist eine Reihe von offenen Hotels, die jeweils in einem Viertel liegen, das wir lieben. Seit wir unser erstes Hotel in Shoreditch eröffnet haben, bieten wir nicht einfach nur ein Bett für die Nacht. Wir möchten mehr sein als das: Wir beweisen, dass Stil nicht auf Kosten von gutem Preis-Leistungs-Verhältnis gehen muss und bieten einen Ort, an dem Gäste sich neben Einheimischen aufhalten und in die Umgebung eintauchen können, mit lebhaften, einladenden öffentlichen Räumen.
- Du sorgst dafür, dass sich unsere Gäste willkommen fühlen und gehtst individuell auf Gästewünsche ein, um besonderes Erlebnisse zu schaffen
- Vom Check-in bis zum Check-out sorgst du für einen reibungslosen Ablauf und eine korrekte Rechungslegung
- Du bist die erste Anlaufstelle für unsere Gäste, kümmerst dich um Telefonate und gibst Empfehlungen zu den besten Restaurants und Events in Wien
- Ob Quereinsteiger oder erfahrener Gastgeber, du hast eine Leidenschaft für die Hotellerie und hast Freude daran unseren Gästen jede Frage zu beantworten
- Du kennst dich in Wien aus und hast Szenetipps in der Hinterhand
- Du bist versiert im Umgang mit MS-Office, idealerweise hast du mit dem PMS System Opera schon gearbeitet
- Du verfügst idealerweise über gute Deutsch- & Englischkenntnisse
- Sei dabei in einem Team, das mit absoluter Leidenschaft unvergessliche Gastfreundschaftserlebnisse kreiert.
- Rabatte bei unserer Ennismore-Family, 30% F&B-Rabatt und bis zu 50% Rabatt auf Hotelbuchungen.
- Rabatte bei Accor - Genieß exklusive Mitarbeiterrabatte in über 4.700 Hotels – inklusive Rabatten auf Food & Drinks, Spa-Treatments, Shopping und mehr.
- Kostenloses Essen während deiner Schicht.
- Hol dir deine Inhouse-Experience und lerne unser Haus aus Sicht des Gastes kennen, wenn du bei uns einsteigst.
- Zeit, um dich ehrenamtlich bei einem unserer Charity-Partner zu engagieren.
- Hox Hero und Nifty Fifty - unsere Belohnungen für besondere Leistungen und das Leben unserer Werte.
- Regelmäßige Teamtreffen, von unseren High Fives bis hin zu unseren (pretty special!) Team-Partys - wir wissen, wie man die besten Zeiten hat!
- Fordere den Status quo heraus und arbeite in einer Umgebung, die nicht nur kreativ, sondern auch erfüllend ist.
- Werde Teil einer innovativen, schnell wachsenden, internationalen Gruppe, die die Gastfreundschaftswelt ordentlich aufmischt.
You want to join a new adventure?
You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Join the Team!
Für diese Position ist ein Bruttomonatslohn von € 2.209,- vorgesehen, natürlich ist eine Überzahlung bei entsprechender Vorerfahrung und Qualifikation vorgesehen.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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