- Full-Time
- Permanent
- SOFITEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Sofitel Cairo Downtown Nile, Cairo, Egypt
__jobinformationwidget.freetext.ExternalReference__
REF762S
Guest Service Agent
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include:
Service focused personality is essential
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
THE ROLEThe Butler is at the center of the Raffles Doha guest service experience. The role encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house, departure and post-stay arran
Reference
b905b22f-4d86-4a3f-81c4-e37e8e9f32fb
Expiry Date
01/01/0001
Salary
Location
ibis Iquique, Iquique, Chile
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Iquique
Job Category
Rooms
Description
Proporcionar información diversa, de acuerdo con las necesidades de los clientes y prácticas esenciales de la zona. Colocar a los clientes en el "corazón" a fin de ofrecerles una experiencia única e i
Reference
d5bb0e61-36a8-45e6-8634-607c66e7712a
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Gare de Lyon TGV, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
🎯 Ta mission au Mercure, si tu l’acceptes : Du commercial, du relationnel, de l’événementiel et une bonne dose de fun au quotidien :Tu pilotes les groupes affaires & séminaires comme un(e) pro : tu
Reference
dfb5d696-4512-4c0b-a1e1-34360ea9b459
Expiry Date
01/01/0001
Salary
Location
Mercure London Earls Court, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Reference
a386b737-3410-4a7f-9115-90f47f960298
Expiry Date
01/01/0001
Salary
Location
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
OBJETIVO PRINCIPAL DO CARGO: Supervisionar a limpeza e arrumação dos apartamentos, garantindo os padrões de qualidade requeridos pela marca.Horário: 10:00 às 18:20Escala: 6x1
Reference
b6e4da95-81f3-46d2-9ad7-56c1cd6951ac
Expiry Date
01/01/0001
Salary
Location
ibis Styles Haydock, Haydock, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
We're on the lookout for a Guest Service Manager to join our team at ibis Styles Haydock! If you love creating memorable guest experiences, then this full-time opportunity is perfect for you, working
Reference
c077a748-2101-45ac-be81-aaae3d1808c6
Expiry Date
01/01/0001
Salary
Location
Sofitel Marseille Vieux-Port, Marseille, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Marseille
Job Category
Rooms
Description
CONTACT : Christian PIQ, christian.piq@sofitel.com-Superviser l’ensemble des prestations de Services offerts à la clientèle : Accueil et prise en charge du client (touriste, homme d’affaires, VIP), av
Reference
1f6ca300-92a8-4bd3-92e0-c622096e1133
Expiry Date
01/01/0001
Salary
Location
Sofitel Marseille Vieux-Port, Marseille, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Marseille
Job Category
Rooms
Description
MISSION:Le valet/femme de chambre est en charge de la mise en état quotidienne, de la propreté et de l’hygiène des chambres, des salles de bain et des lieux communs. Il contribue de façon globale à la
Reference
fa3b7b0d-86b1-4268-b9df-0efa27ea6f8b
Expiry Date
01/01/0001
Salary
Location
Sofitel Marseille Vieux-Port, Marseille, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Marseille
Job Category
Rooms
Description
L’Hôtel Sofitel Marseille Vieux Port, 5 étoiles recherche un(e) réceptionniste en CDD (5 mois 08-12/2025).Vous êtes le garant de l’accueil et du bon déroulement du séjour des clients dans l’hôtel.Vos
Reference
9fdeabe3-ab02-4258-b0a8-59a4f692d57e
Expiry Date
01/01/0001
Salary
Location
Sofitel Marseille Vieux-Port, Marseille, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Marseille
Job Category
Rooms
Description
CONTACT RECRUTEMENT : Christian PIQ, christian.piq@sofitel.comMISSIONS:Le voiturier bagagiste chasseur accueille le client et l’informe sur les différentes prestations proposées par l’hôtel. Il assure
Reference
523836c0-0d57-45a0-bb51-4a87eaad1541
Expiry Date
01/01/0001