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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Fairmont Makati, Makati City, Philippines

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REF44825I

Guest Service Agent

Region

Luxury & Lifestyle



Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

  • Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions. 
  • Provides a warm welcome and assists guests according to Fairmont Hotels & Resorts Brand Standards. 
  • Maintains a perpetual presence on the Reception Desk throughout the hours of the shift and greets all Guests courteously.

Qualifications

  • Graduate of a degree in Hospitality management or any related field.
  • Minimum of one (1) year of experience in customer service or in a luxury hotel.
  • Good interpersonal skills with ability to communicate with all levels of employees.
  • Service oriented with an eye for details, and ability to work effectively and contribute in a team.

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

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