- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Queen Elizabeth 2, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF77761K
Guest Relations Officer
Region
Luxury & Lifestyle
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
- Perform check IN/OUT of guests using Opera cloud.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Work experience in UAE as a Hotel Front Desk Agent, Receptionist or similar role
- Proficiency in Opera cloud and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
ibis Como, Como, Italy
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Italy
Job Category
Rooms
Description
We are looking for an efficient and detail-oriented Night Auditor (M/F) to join our team on a part-time basis for weekend shifts at our hotel in Como Grandate, Italy. As a Night Auditor, you will play
Reference
6870b24d-3f12-4da3-bb29-24dc78926030
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Access Marseille Saint-Charles, Marseille, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ADAGIOACCESS
Job type
Temporary
Locations
Marseille
Job Category
Rooms
Description
Nous recherchons notre « Réceptionniste » au sein de l’Adagio Access Marseille Saint Charles pour un CDD de 1 mois voir plus à compter de mi-octobre.En véritable acteur au sein du Cercle, notre espace
Reference
a5c3a30b-ffb8-4d12-bca5-cf98e84a2107
Expiry Date
01/01/0001
Salary
Location
IBIS ORLY CHEVILLY TRAM 7, Chevilly-Larue, Val-de-Marne
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
France
Job Category
Rooms
Description
1-MISSIONS GENERALES Le/la Responsable Hébergement a pour mission principale de garantir le bon fonctionnement du département hébergement, d’assurer un haut niveau de qualité dans les prestations pro
Reference
OPZOY368
Expiry Date
01/01/0001
Salary
Location
ibis Styles Castelnaudary, Castelnaudary, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Castelnaudary
Job Category
Rooms
Description
Vos missions principales :Assurer un accueil personnalisé et convivial de nos clients, de leur arrivée à leur départAccompagner la clientèle jusqu’à sa chambreGérer les réservations et en assurer le s
Reference
7b72da22-9714-49a1-982d-86935ae2f4e3
Expiry Date
01/01/0001
Salary
Location
Sofitel Luxembourg Le Grand Ducal, Luxembourg
Experience Level
Student
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Internship
Locations
Luxembourg
Job Category
Rooms
Description
Vos principales missions sont les suivantes:Vous êtes garant(e) du bon déroulement du séjour des invités dans notre hôtel.Vous assurez et prenez en charge l’accueil des clients.Vous contribuez à la ré
Reference
06529f71-a68f-4428-9240-b25c48d1c0a9
Expiry Date
01/01/0001
Salary
Location
Novotel London Waterloo, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have som
Reference
23861a10-efcb-4786-8a28-80df78a7986c
Expiry Date
01/01/0001
Salary
Location
ibis Paris La Villette Cité des Sciences 19ème, Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Vos futures missions : Accueillant, vous saurez renseigner vos clients sur les conditions de séjour, les formalités, les prix et les possibilités d’accueil de votre établissement.Vous effectuez les tâ
Reference
077bda1e-b5a9-4f8d-9abf-12dadbb13b3e
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
• Ensures that all guest rooms, floor corridors are cleaned and well-maintained based on prescribed standards. • Provides for cleanliness and maintenance of pantries, service area and trolleys. • Pr
Reference
a1ea8bc6-49ab-47f4-8258-518e7d63c8d8
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job profileYou must be happy working customer facing at all times. From morning shifts until evening work. You will be trained to provide a multi-functional service required within Front of House, Bar
Reference
9a8aa9d2-5fcf-4bf4-b019-632c4a00b061
Expiry Date
01/01/0001
Salary
Location
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Rooms
Description
What you will be doing:Be responsible for all cleaning of guest rooms.Ensure that to have enough quantity of guest amenities on your trolley.Ensure the work quality up to standard.Handle all service m
Reference
31547eff-e089-4b5d-b005-6f9740cb5b0c
Expiry Date
01/01/0001