- Full-Time
- Permanent
- Rooms
- HANDWRITTEN
__jobinformationwidget.freetext.LocationText__
Levni Istanbul Hotel Handwritten Collection, Istanbul, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF67699E
Guest Relations Agent
Region
MEA SPAC
Join Our Team at Levni Istanbul Hotel Handwritten Collection!
At Levni Istanbul Hotel, part of the Accor Group, we are committed to delivering unparalleled guest experiences in the heart of Istanbul's historic district. We are looking for passionate individuals who are driven by excellence and share our dedication to hospitality, luxury, and cultural enrichment.
Are you passionate about hospitality and creating exceptional guest experiences? We are looking for a friendly, proactive, and guest-focused Guest Relations Agent to join our team and become the face of our property.
Key Responsibilities:
- Greet and welcome guests in a warm, professional manner
- Assist with check-in and check-out procedures
- Handle guest inquiries, complaints, and requests promptly and effectively
- Coordinate special requests and ensure VIP guests receive outstanding service
- Collaborate with front office and other departments to ensure seamless service
- Provide accurate information about hotel facilities and local attractions
- Contribute to maintaining high guest satisfaction scores
Requirements:
- Degree or background in Hospitality, Tourism, or a related field is preferred
- Proficiency in English (additional languages are a plus)
- Strong communication and interpersonal skills
- Problem-solving attitude with a guest-first approach
- Ability to multitask and stay organized in a fast-paced environment
- Flexible with working hours, including weekends and holidays
- Experience with hotel management software (Opera Cloud, Sistem Otel, etc.) is a plus
- Only local resident candidates will be considered.
What We Offer:
- A dynamic and supportive team environment
- Opportunities for growth and professional development
- A modern, guest-centric workplace culture
- Competitive compensation and benefits
To apply, please send your CV to koray.kapan@accor.com or apply via LinkedIn.
If you're ready to help us deliver unforgettable guest experiences, we’d love to hear from you!
#LevniIstanbulHotel #HandwrittenCollection #Accor #Career #Hotels #Istanbul #oldcity #historical #peninsula
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel São Paulo Jardins, São Paulo, Brazil
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Responsável por supervisionar as rotinas de limpeza e organização dos apartamentos e áreas comuns do hotel, atuando em conjunto com a Governanta para acompanhamento de escalas, produtividade, treiname
Reference
cfbfc250-b1a1-460c-9cc3-c6b5e92d74fe
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
As a Front Desk Agent at Fairmont Hotels & Resorts, you are the first point of contact for our guests. You will be responsible for providing a warm welcome, efficient check-in/check-out services, and
Reference
5021822a-5c63-4ee7-8f25-68102403d370
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Edinburgh Royal Mile, Aparthotel Adagio Edinburgh Royal Mile, Edinburgh, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Description - ExternalMULTI-SKILLED TEAM MEMBERYour talent, your dreams and interests make you who you are and that is important to us at Adagio Edinburgh Royal Mile. If you are not afraid to roll up
Reference
63df1fa6-5d57-4ce0-86d8-4f1ff4661d37
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Royal Service AgentBe an ambassador for our brand as a Royal Service Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the
Reference
160fcb04-9b34-4af2-90d1-17d958a87604
Expiry Date
01/01/0001
Salary
Location
Grand Mercure SP Itaim Bibi, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Zelar pela organização e limpeza dos apartamentos e andar(es) sob sua responsabilidade, garantindo os padrões de excelência requeridos pela marca.
Reference
d00a6d8c-ccad-4447-8ed1-a7c80d2a5989
Expiry Date
01/01/0001
Salary
Location
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
Providing engaging, sincere, personalized service is one of the ways our Colleagues are turning moments into memories for our Owners and Guests at Fairmont Hotels & Resorts. Be an ambassador for an ex
Reference
e71cc206-dd7f-4728-8dea-fdf042d670ca
Expiry Date
01/01/0001
Salary
Location
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as
Reference
3c3bb4f8-9c96-4f2c-acab-c10de58255e4
Expiry Date
01/01/0001
Salary
Location
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as
Reference
cd7cd2f4-2400-4d90-80ef-98c900ac8263
Expiry Date
01/01/0001
Salary
Location
THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
We are looking for a Room Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper. What you’ll do…. Provide the h
Reference
3a168b9b-4cd8-4ee1-8e2d-443182da155f
Expiry Date
01/01/0001
Salary
Location
Sofitel Washington DC Lafayette Square, Washington, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Washington
Job Category
Rooms
Description
What you will be doing:Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in al
Reference
f0de10f2-e1ec-4eca-a437-657d9aa59fad
Expiry Date
01/01/0001