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  1. Full-Time
  2. Temporary
  3. PULLMAN
  4. Rooms

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Pullman Ciawi Vimala Hills Resort Spa & Convention, Bogor Selatan, Indonesia

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REF50962C

Guest Relation Officer

Region

MEA SPAC



Company Description

Pullman Ciawi Vimala Hills Resort Spa & Convention is a premium 5-star retreat sprawled across 14 hectares. The hotel is designed to immerse guests in breathtaking natural vistas and unrivaled tranquility. Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference. As one of The Best Resort in Asia, the hotel offers 208 opulent rooms and 19 villas, 4 restaurants and bar, meeting rooms and convention centers, spa, entertainment and activities area.


Job Description

  • Perform check IN/OUT of guests using Opera cloud.
  • Welcome and greet guests, answer inquiries and incoming calls.
  • Prepare occupancy and guests report
  • Maintain group and individual arrival report daily.
  • Inform guests of hotel rates and services and create/cancel/confirm reservations.
  • Provide information about our hotel, available rooms, rates and amenities
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Qualifications

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Proficiency in Opera cloud and Microsoft 
  • Fluency in English; additional languages are a plus
  • Excellent communication and organizational skills

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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