GSA - Housekeeping

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of our hotel.

• Ensure impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and offices.
• Use departmental master keys and other keys responsibly to maintain guest and property safety and security.
• Respond promptly and courteously to guest requests and inquiries.
• Collaborate with other departments to provide seamless service and maintain high productivity.
• Perform cleaning duties efficiently, following established procedures and using appropriate cleaning products.
• Maintain and organize cleaning supplies and equipment.
• Assist in maintaining the overall appearance and cleanliness of the hotel.
• Report any maintenance issues or safety hazards to the appropriate personnel.
• Adhere to all hotel policies, procedures, and safety guidelines.

• Diploma in Tourism / Hospitality Management preferred.
• Minimum 1 year of relevant experience in a similar capacity.
• Excellent reading, writing, and verbal proficiency in English language.
• Ability to speak other languages and basic understanding of local languages is an advantage.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Physical stamina to perform cleaning tasks throughout the shift.
• Knowledge of cleaning products, procedures, and safety protocols.
• Excellent time management and organizational skills.
• Flexibility to work different shifts, including weekends and holidays.
• Willingness to learn and adapt to new procedures and technologies.
• Strong customer service orientation with a professional and friendly demeanor.
• Ability to work efficiently both independently and as part of a team.