Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We're looking for a dedicated and detail-oriented Housekeeping Attendant to join our team in Mysuru, India. In this role, you'll play a vital part in creating a clean, welcoming, and safe environment for our guests. As a Housekeeping Attendant, you'll take pride in maintaining exceptional cleanliness standards while delivering personalized service that exceeds guest expectations. This position offers the opportunity to work in a collaborative, fast-paced environment where your attention to detail and customer-focused approach truly make a difference.
- Clean and prepare all assigned guest rooms to established standards, ensuring meticulous attention to detail
- Anticipate guest needs and take initiative to provide personalized touches that enhance their experience
- Maintain the cleanliness and orderliness of hallways, public areas, and back-of-house spaces throughout your shift
- Restock guest room amenities, linens, and supplies promptly and efficiently
- Report any maintenance issues, safety hazards, or damage to the appropriate department immediately
- Adhere strictly to all safety, sanitation, and health protocols while performing your duties
- Collaborate with team members and other departments to ensure smooth operations and guest satisfaction
- Respond promptly and professionally to guest requests and special requirements
- Assist with laundry duties as assigned, maintaining quality standards
- Protect guest privacy and handle personal belongings with discretion and respect
- Utilize property management systems and other tools to track tasks and communicate with team members
- Prioritize and manage multiple tasks effectively in a dynamic, guest-focused environment
Qualifications
- Warm, caring personality with a genuine commitment to guest service and satisfaction
- Previous housekeeping experience in a hotel, resort, or similar hospitality setting (preferred)
- Excellent organizational and time management skills with the ability to prioritize tasks effectively
- Strong attention to detail and unwavering commitment to maintaining high cleanliness standards
- Physical stamina and capability to perform tasks such as bending, lifting, pushing, and standing for extended periods
- Flexibility to work various shifts, including weekends, holidays, and early mornings as needed
- Proficiency in English with strong verbal and written communication skills; additional language skills are a plus
- Ability to work both independently and collaboratively as part of a cohesive team
- Comprehensive knowledge of cleaning products, equipment, and safety procedures
- Positive attitude, reliability, and punctuality with a demonstrated work ethic
- Discretion and respect for guest privacy and confidentiality
- Basic computer skills for using property management systems and other digital tools
- Willingness to learn and adapt to new cleaning technologies, procedures, and best practices
- Problem-solving mindset with the ability to handle challenges professionally and efficiently
- Physical fitness and good health to meet the physical demands of the role
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
