GSA - Front Office

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We are seeking a dedicated  GSA - Front Office to join our team in Jaipur, India. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence.

• Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel
• Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail
• Handle guest inquiries, requests, and complaints promptly and professionally
• Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests effectively
• Collaborate with other departments to ensure seamless guest experiences
• Process room reservations, modifications, and cancellations using the hotel management system
• Manage cash transactions and maintain accurate financial records
• Ensure the front desk area is organized, clean, and presentable at all times
• Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting

• Diploma in Tourism / Hospitality Management
• Minimum 1 year of relevant experience in a similar capacity
• Excellent reading, writing and verbal proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint

• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.