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  1. Full-Time
  2. Permanent
  3. NOVOTEL
  4. Food & Beverage

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Novotel Chennai Chamiers Road, Chennai, IN

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REF7774Q

GSA - F&B

Region

MEA SPAC



Company Description

Novotel Chennai Chamiers Road

City Centre, &, Anna Salai, near Boat Club, Rathna Nagar, Nandanam, Chennai, Tamil Nadu 600035


Job Description

Primary Responsibilities

Outlet Operation

  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
  • Greet all patrons warmly upon arrival at the door and escort them to the table
  • Ensure that all food & beverage are served according to service standard
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
  • Try to remember individual patron’s names and their preferences to extend a personalized service
  • Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
  • Thank all patrons for patronizing the outlet upon their departure
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
  • Report any complaints, incidents or other irregularities to management
  • Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

  • Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

 

  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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