- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Château Whistler, Whistler, Canada
__jobinformationwidget.freetext.ExternalReference__
REF35027F
Groups Coordinator - Reservations
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Group and tour bookings account for a huge part of our revenue here at Fairmont. As a Groups Coordinator within our Reservations team, you will ensure all of our group/tour booking's needs are met by working closely with clients and colleagues alike.
Starting Pay Rate: $21.25 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.50 per hour.
Job Duties Include:
- Accurate and timely processing of all group rooming lists.
- Review all conference resumes & contracts in detail following a structured checklist prior to group arrival.
- Liaison with our Conference Services team to ensure accuracy of rooming lists and billing instructions.
- Review and investigate production changes and cancellation reports.
- Building of customized Group Block codes and cancellation policies.
- Communication with group conveners and attend pre-con meetings.
- Previous Room Reservations, hotel operations or sales experience is an asset
- Must display strong analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
- Strong working knowledge of Opera Cloud Property Manager System (PMS)
- Working knowledge of Central Reservations System (CRS) is an asset
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-jobs.ca)
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Auckland Airport, Auckland, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Sales & Marketing
Description
Source & achieve new and incremental business from the Leisure, Meeting & Events and Corporate segments to meet the budgeted revenue objectives of Novotel Auckland Airport.Supporting the conversion of
Reference
ec311d50-1783-4d44-b9a9-3fb0648586da
Expiry Date
01/01/0001
Salary
Location
Hawar Resort By Mantis, Hawar Islands, Bahrain
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hawar Islands
Job Category
Sales & Marketing
Description
As the Assistant Director of Sales & Marketing at Hawar Resort by Mantis, you will support the Director in overseeing all sales and marketing strategies to drive revenue, brand positioning, and market
Reference
c5b03a8a-6c95-4e5f-8ca3-ab6a88076e2d
Expiry Date
01/01/0001
Salary
Location
Hawar Resort By Mantis, Hawar Islands, Bahrain
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hawar Islands
Job Category
Sales & Marketing
Description
Sales & Marketing CoordinatorThe Sales & Marketing Executive is responsible for delivering professional and friendly service to both internal and external customers, handling inquiries, scheduling app
Reference
b275d3ec-3f91-4803-b822-b10ece4a4657
Expiry Date
01/01/0001
Salary
Location
Ibis Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Apprenticeship
Locations
Paris
Job Category
Sales & Marketing
Description
Tu veux un apprentissage qui sort de l’ordinaire ? Les réseaux sociaux te passionnent autant que l’expérience client. Nous avons à cœur de développer le potentiel des jeunes par l'intermédiaire de l’a
Reference
75b62fac-539a-46af-b05b-8763fbbd1d07
Expiry Date
01/01/0001
Salary
Location
Ibis Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
En tant que Revenue Manager Multi-Hôtels, vous jouerez un rôle clé dans la performance commerciale de plusieurs hôtels. En effet, en plus de l’hôtel Ibis Paris Montmartre, vous aurez la responsabilit
Reference
8c91ee69-e6d9-4fe6-a23d-397e5b425d61
Expiry Date
01/01/0001
Salary
Location
ibis Mumbai Airport, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mumbai
Job Category
Sales & Marketing
Description
Prime Function: Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relat
Reference
e87758e9-6c3c-47c5-acdb-f841352a3b39
Expiry Date
01/01/0001
Salary
Location
, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Sales & Marketing
Description
As the Area Leisure Sales Manager, Hawaii you will oversee the Leisure Sales revenue production for all individually assigned and shared travel market segments/accounts (ex; wholesale leisure, travel
Reference
e718a4ab-b772-4eba-8c87-52d426e2d280
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Morumbi, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Sales & Marketing
Description
Analisar e conhecer o mercado com as novas tendencias e se adequar a ele com sua paixão;Conhecer nossos produtos e marcas para atender ao cliente com excelencia;Inovar com suas idéias novas metodolog
Reference
80ee27ae-bae9-4bfd-a602-d689186e3c89
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Sales & Marketing
Description
Tâches et responsabilitésCréer des liens authentiques avec la clientèle : Répondre aux appels de vos clients de façon spontanée tout en les aidant avec leurs réservations de chambres et de suites pour
Reference
93a6ee17-d4a2-40ae-9170-52256009f341
Expiry Date
01/01/0001
Salary
Location
FRS Global Reservation Center, Moncton, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Moncton
Job Category
Sales & Marketing
Description
What You'll be Doing:Engage with Guests: Answer inbound calls in an unscripted, conversational manner while assisting with room and suite reservations for our luxury brands around the world, including
Reference
3d0dda85-2e32-4a71-a664-0ad5d5a5dcaf
Expiry Date
01/01/0001