Groups & Events Planning Coordinator

We are looking for a Groups & Events Planning Coordinator to join our London Sales Team!

You’ll be a key player and support to our growing Groups & Events team by handling admin, systems and everything in between to drive the conversion of enquiries & planning of meetings, events & group accommodation bookings. Working across our London portfolio, comprising of The Hoxtons Shoreditch, Holborn, Southwark and Shepherds Bush, it’s a great opportunity to join a fast paced, multi property, reactive sales & planning team.

London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and most recently Shepherd’s Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether we’re reviving existing buildings or creating exciting new spaces.

What you’ll do…

• Support our team of Groups & Events Executives, Senior Groups & Events Executives, Groups & Events Planning Manager & Head of Groups & Events Planning, by creating and updating bookings, invoices, processing commissions, rooming lists, reporting and diary management
• Update our booking systems OPERA and Delphi in line with our SOP’s based on reporting needs, and to assist the team
• Manage internal booking requests from other Ennismore teams
• Liaise with clients and support bookings when required
• Assist with planning-based projects & ad-hoc activities across the four London hotels.

What we’re looking for…

• Experience working within hospitality or a similar role; you’re looking for an opportunity to take the next step into a career in reactive groups & event sales 
• Someone who is proud of their OTT attention to detail and knows how to stay organised while working at a fast pace
• You’re confident using systems such as Outlook, Excel, Microsoft word, (experience using OPERA and Delphi would be an advantage)
• A people person, great at building strong and lasting relationships
• You’re looking for a challenge and a place where you can be you (no clones in suits here)
• You’re not precious. We leave our egos at the door and help get stuff done
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• Competitive salary
• 25 days holidays (plus bank holidays), pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.