- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Sao Paulo Ibirapuera Privilege, São Paulo, Brazil
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REF5373P
Governante (a)
Region
Americas
Junte-se a nós na Accor, onde a vida pulsa com paixão.
Ao se juntar a nós, você se tornará um Heartist, porque a hospitalidade é, antes de tudo, um trabalho com coração.
Garantir a disponibilidade de apartamentos limpos e arrumados, bem como a organização e limpeza das áreas públicas, em conformidade com os padrões de qualidade requeridos pela marca.
PRINCIPAIS ATRIBUIÇÕES E RESPONSABILIDADES
•
Responder pela área de Governança, envolvendo organização, limpeza e conservação dos apartamentos e das áreas públicas do hotel (social e serviço), orientando equipe, priorizando e distribuindo tarefas e solucionando os problemas operacionais pertinentes.
•
Responder pela compra, conservação e inventário de uniformes e enxovais.
•
Manter contato com fornecedores, atendendo-os, conhecendo seus produtos, examinando as vantagens oferecidas, efetuando orçamentos e efetuando a compra, após validação do superior.
•
Supervisionar as atividades da Lavanderia (externa ou interna).
•
Participar da elaboração do orçamento anual, em conjunto com o superior, bem como acompanhar o Real X Orçado.
•
Responder pela manutenção da decoração do hotel, envolvendo tapeçaria, floricultura e objetos de arte.
•
Controlar as compras do departamento de governança, conferindo os tipos produtos, preços, quantidades, etc. e corrigir eventuais diferenças, validando com a gerência se for o caso.
Manter contato com os demais departamentos para solução de assuntos diversos relacionados à área de atuação.
•
Responder pelo controle de “Achados e Perdidos”, até a sua devida entrega ao hóspede ou destino final, atentando-se aos prazos de guarda.
•
Garantir o cumprimento das metas estabelecidas no contrato de gestão.
•
Garantir a execução dos processos e procedimentos do “Autocontrole” da área.
•
Coordenar equipe sob sua responsabilidade, selecionando, treinando, avaliando o desempenho e estimulando o nível de motivação dos colaboradores.
•
Fazer a gestão do quadro de colaboradores, admitir, demitir, elaborar escalas de trabalho, revezamento, banco de horas, férias e demais atribuições de gestão de pessoas, dimensionar equipes, assim como definir padrões de tempo e qualidade de serviços, dos colaboradores sobre sua gestão.
•
Executar outras atribuições correlatas de acordo com a necessidade da área.
Benefícios: Vale Transporte, Ticket Flex, Seguro de Vida, Assistência Médica, Assistência Odontológica (opcional); Reembolso Farmácia, PPR (Programa de participação em resultados).
Inscrições até 15/08/2026
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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